Office Manager

JOB ANNOUNCEMENT 

Position: Office Manager 

Reports to: Deputy Director

Bargaining Unit: No 

FLSA:  Exempt

Type: Full Time, In-Person 

Position Summary and Responsibilities 

The Organization: Founded in 1969 and headquartered in Oakland, California, Centro Legal de la Raza is a comprehensive legal services and advocacy organization protecting and advancing the rights of immigrant, low-income, Latino and Black communities through bilingual representation, education, and advocacy. We combine quality legal services with know-your-rights education, affirmative litigation, and youth development, ensuring access to justice for thousands of individuals and families each year throughout Northern and Central California. 

The Position: The Office Manager will work in several areas of administration, primarily office management, with the ability to prioritize projects in a fast-paced environment and provide status updates of progress. The Office Manager will supervise an Administrative team, and collaborate with Centro Legal leadership to ensure that the organization’s administrative and operational needs are being met. The Office Manager must be able  to work independently and take ownership of assignments and demonstrate accountability and autonomy of work. The Office Manager reports to the Deputy Director and will require full-time, in-person duties. 

Primary responsibilities: 

• Take the lead in providing comprehensive logistical support for daily administrative, operational, IT, and facilities needs at Centro, including maintenance and special projects, while promptly responding to urgent staff requests;

• Supervise administrative team, ensuring day-to-day administrative operations are running smoothly;

• Managing logistics for office meetings, events, and closures;

• Maintain and monitor organizational supply stock and inventory records,  and maintain postal supplies such as stamps, envelopes, and packaging materials;and place orders as needed;

• Maintaining office equipment and filing system (physical and electronic files);

• Partner with Human Resources to assist with the operational  onboarding and offboarding of staff; take the lead on assessing and addressing office ergonomic needs;

• Administrating and updating the organization’s database, resources, policies and procedures as it relates to front desk administration, operations and facilities;

• Manage office budgets and expenses, including invoice processing and tracking of office expenditures;

• Oversee the distribution of all incoming mail to appropriate programs and departments; and coordination of delivery services 

• Partner with organizational leadership to maintain the safety  and security of the organization, including developing and implementing emergency operation plans;

• Assume overall direction of disaster procedures at this location and may serve as the Incident Commander of the Emergency Response Team; 

• Assume overall direction of company’s crisis management;

• Direct evacuation of building, using fire evacuation procedures;

• Provide reports of all safety incidents to management and keep them informed of any related developments;

• Work with emergency services personnel as it relates to office safety;

• Responsible for problem-solving and managing client de-escalation, ensuring client concerns are addressed promptly and effectively to maintain positive relationships;

• First point of contact to address any facility issues and maintenance and coordinate with owners, managers, and vendors to ensure issues are fixed immediately; 

• Assisting with special projects and other duties as needed. 

Key Qualifications and Skills 

• Minimum 3 years managing an office or similar administrative and operational experience;

• At least one year of experience working at a community-based organization committed to serving low-income immigrant, Black and Latinx communities, and communities of color preferred, but not required;

• At least two years of experience working as client-facing or direct service staff at a community-based organization;

• BA or higher degree preferred;

• Proficient in MS Office Suite, Word, Excel, Google applications, and online databases;

• Time management: The Office Manager easily moves between duties and responsibilities to effectively prioritize and manage their own schedule, and is able to multitask, prioritize, and manage time efficiently; 

• Exercise good judgment, especially when quickly evaluating emergency/urgent situations;

• Strong management,  leadership, professionalism, attentiveness, patience, kindness, and cultural competence. 

Compensation and Benefits: 

Salary is competitive and commensurate with experience ranging from $78,000 - $85,000.  We provide a generous benefits package, including 401K, life insurance, leave policies, vacation, and December holiday office closure at full pay. 

To Apply 

Review of applications will begin immediately and continue until the position is filled. Applicants are encouraged to apply as soon as possible. To apply, send a brief cover letter, resume, and list of three professional references by email to jobs@centrolegal.org. Include “Office Manager” in the subject line. 

POSITION OPEN UNTIL FILLED 

Diversity Statement

Centro Legal is an equal employment opportunity employer and shall not discriminate on the basis of

race, color, religious creed, sex (including pregnancy), gender, national origin, ethnicity, ancestry,

citizenship, age, medical condition including genetic characteristics, mental or physical disability,

service in the uniformed services or veteran status, marital status, family responsibilities, caregiver

status, sexual orientation, gender identity (including transgender status), gender expression, weight,

height, linguistic characteristics (such as accent and limited English proficiency where not

substantially job-related), citizenship status, status as a victim of domestic violence, sexual assault, or

stalking, HIV/AIDs status, conviction/incarceration history (subject to any requirements, exceptions or

limitations provided for in the Fair Chance Act or other applicable federal, state, and local law),

political affiliation, Union activity, or any other basis prohibited by law. Centro Legal also prohibits

discrimination based on a perception that an individual has any of the characteristics of the protected

classes listed above, and further prohibits discrimination against an individual who is associated with

a person who has, or is perceived to have, any of those characteristics.