Shift Supervisor

Job Title: Shift Supervisor

FLSA Status: Full Time - non-exempt
Reports to: Program Supervisor

Schedule: 40 hours per week
Supervises: Shelter Staff

Rate of Pay: $23/hour

Closing Date: 3/15/2025

Benefits: Standard; Full-Time, Non-Exempt employees are eligible for but not limited to the following:

• Health, vision, dental, life as well as voluntary life and disability insurance
• Sick leave benefit - 1 day per month, 12 sick days per year (accrual and availability begins at hire)
• Vacation benefit - 10 vacation days per year, accrued at the rate of .0385 hours for each hour worked, excluding overtime (accrual begins at hire but may not be used until the completion of six months of employment)
• One floating day off for use (accrued immediately, and again annually, but may not be used until the completion of the initial three-month introductory period of employment)
• Pension Plan (after one year of continuous service)
• Voluntary Tax-Deferred Annuity Plan (403(b)plan

Function

The Crossroads Shift Supervisor is responsible for assisting the Program Supervisor in the day-to-day operations of the shelter and staff at Crossroads. The primary responsibility of this position is providing leadership and supervision to the staff, volunteers and clients during the evening and overnight, including training, safety, and policies and procedures. This individual will also be the representative and advocate for the shelter, and Salvation Army, at all assigned and appropriate community meetings and activities. The individual in this position will seek insights and understanding of the people we serve, to determine the needs we may address and to aid people in changing the pattern of their lives in order to function more effectively in society. This individual will fill in during evening shifts when management is on leave, which may include weekends.

Duties and Responsibilities:

• Assist the Shelter Program Supervisor in day-to-day operations of the shelter.
• Exercise initiative and judgement in approaching problems and creating realistic solutions in the shelter.
• Maintain on-going professional relationship in all interpersonal contacts (note confidentiality requirements).
• Assist the Crossroads Administration in planning and training for staff.
• Be knowledgeable in implementing the Bed agreement with staff and residents.
• Ensure that all Salvation Army policies are observed.
• Other duties as assigned. This description should not be interpreted as all inclusive. It is intended to identify the major responsibilities and requirements of this position. The incumbent may be requested to perform job-related responsibilities an well as any other tasks not stated in this position description.

Knowledge, Skills and Abilities Required:

High School Diploma/GED required

Shelter experience required. Supervisory experience required. Must must have/obtain current certification in first aid and CPR skills or obtain them within six months of hire. Crisis intervention and non-violent mediation skills required. Must have a current Colorado Driver's License with the ability to be insured under The Salvation Army criteria.

Physical Requirements: Ability to maneuver and Ability to remain in a stationary position, squat, climb, kneel and twist on an intermittent or continuous basis. Ability to grasp, push, pull, and reach overhead. Ability to operate telephone. Ability to lift to 25 pounds. Ability to access and produce information from the computer. Ability to understand written information. Qualified individuals must be able to perform the essential duties of the position with or without accommodation. A request to modify or adjust these requirements may be made to your supervisor and HR. The Salvation Army will attempt to satisfy requests if the accommodation needed is reasonable and presents no undue hardship.