Career Advisor - Bilingual Preferred (Redbird) Onsite

Creating Opportunities. Changing Lives.

Equus Workforce Solutions is the most comprehensive provider of workforce development services in North America, assisting over a million job seekers and thousands of employers annually. We are drivers and collaborators for workforce systems change, including quickly adapting to changes in legislation, job seeker demographics and market and industry changes. We work every day to change lives, advance economies and help communities thrive.

If this is your passion, join us. Start here. Let us take you where you want to go.

In thisCareer Advisor role, you will be an integral part of theOperationalteam, responsible for advising, monitoring, and tracking customer participation. This position counsels and assists customers with job search strategies, personal career advisement, and training needs. You will also help customers identify and work with barriers to employment. In this role you will need to maintain accurate and complete records and ensure smooth transition of cases across services and programs. You will be responsible for managing day-to-day relationships with customers, ensuring their concerns are addressed promptly with a plan of action. This role requires that you critique resumes and maintain an understanding of a vast array of occupations/careers for effective placement of customers. You will also need to demonstrate strategies for re-engaging customers after training completion, show effective use of the standards of the Case Management Model, and the policies and procedures for Career Advisement.

In this role you will:

• Ensure that highest quality, individualized services are delivered to the customer
• Ensure protection and confidentiality of participant's rights
• Successfully documents customer success stories internally and externally

• Related associate degree from an accredited university or college, or equivalent work experience
• Excellent verbal and written communication skills
• Demonstrated customer service skills
• Familiarity with the communities being served, with knowledge and understanding of local needs and resources
• One to three years' experience in workforce development or related programs preferred
• A valid driver's license in good standing and proof of liability insurance are required

All your information will be kept confidential according to EEO guidelines.

Extensive standing, and sitting and continuous computer, phone, and deskwork required. Work will be primarily in a defined office environment with specified hours. Will require one on one and group interaction with individuals from a diverse range of backgrounds. Must be available for occasional out of office meetings, conferences, training, and other events as needed.

The rate of pay is: $23.15 per hour.

The selected candidate must be available to work onsite Monday - Friday 8:00am - 5:00pm.

Equus Workforce Solutions is a leading provider of workforce development services in North America. With a dedicated and passionate team, Equus puts the industry's best practices to work by focusing on the development, design, and delivery of demand-driven workforce solutions.

When you join Equus, you can expect extensive learning opportunities and networking programs. But most of all you can expect to make a lasting impact on the lives of others.

At Equus we are strengthened by diversity. We are committed to providing a work environment in which everyone is included, treated fairly and with respect. Equus Workforce Solutions is proud to be an Equal Opportunity Employer.All qualified applicants will receive consideration for employment without regard to race, color, gender, age, pregnancy, sexual orientation, gender identity, ancestry, religion, national origin, veteran status, physical or mental disability, or reprisal or any other characteristic protected under state, federal, or local law.