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Customer Service Representative - OBGYN - Page Field

Lee Health
$15.64 - $18.75 / hr
tuition reimbursement
United States, Florida, Fort Myers
4761 South Cleveland Avenue (Show on map)
Feb 21, 2025

Location:LPG at Page Field -4761 S Cleveland AveFort Myers FL 33907

Department: LPG Obstetrics and Gynecology

Work Type: Full Time

Shift: Shift 1/7:00:00 AM to 5:00:00 PM

Minimum to Midpoint Pay Rate:$15.64 - $18.75 / hour

Summary Join Lee Health as a Customer Service Representative!

Are you looking for a Monday-Friday role with consistent hours and great benefits? Lee Health, a nationally recognized and award-winning health system in Southwest Florida, is hiring Customer Service Representatives to join our team!

Position Details:

Schedule: 5 days a week, 8-hour shifts (between 7:00 AM 5:00 PM)
No nights, weekends, or holidays!

As a Customer Service Representative, youll be the first point of contact for patients, families, and visitorshelping them with scheduling, inquiries, and providing excellent customer support.

Why Choose Lee Health?

Monday-Friday schedule with work/life balance
A caring and supportive workplace culture
Great coworkers and a positive team environment
Competitive pay and exceptional benefits (including up to 5% retirement match)
College tuition reimbursement after just one year
Career growth opportunities in healthcare

If you have strong communication skills, enjoy helping people, and thrive in a fast-paced environment, this could be the perfect opportunity for you!

The Customer Service Representative position is responsible for providing excellent customer service in a team based environment for all aspects of patient business activity within the Practice/Department. Responsibilities include handling telephones, patient appointment scheduling, patient check-in, insurance verification, authorization, pre-certifications, referrals, and posting charges, initial collections, preparing well-coded and accurate billing and maintenance of medical records. Depending on the specific Practice/Department needs, this position may be required to manage the business services for workers compensation, commercial carriers, employee health and corporate accounts. Late hours, holidays and weekends may be required. Other duties as assigned by the Manager/Supervisor of the department.

Requirements Educational Requirements
Degree/Diploma Obtained Program of Study Required/
Preferred
and/or
High School Diploma or Equivalent Required
Experience Requirements
Minimum Years Required Area of Experience Required/
Preferred
and/or
Less than 1 Year Clerical/Administrative Required and
Insurance Preferred or
Customer Service Preferred
Additional Requirements

1-2 years prior experience required for Lee Health Solutions.

State of Florida Licensure Requirements
Licenses Required/
Preferred
and/or
Not Required
Certifications/Registration Requirements
Certificates/Registrations Required/
Preferred
and/or
Additional Requirements

Basic Life Support (BLS) may be required at some locations within 90 days of hire.

US:FL:Fort Myers

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