Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow.
Summary of This Role
Maintains office services by organizing satellite office operations and procedures, preparing payroll (when applicable), controlling correspondence, designing filing systems, reviewing and approving supply requisitions, assigning and monitoring clerical functions. Achieves financial objectives by preparing an annual budget, scheduling expenditures, analyzing variances, and initiating corrective actions. Maintains office staff by recruiting, selecting, orienting, and training employees. Support human resources function.
What Part Will You Play?
- Is responsible for managing multiple priorities, including, but not limited to office budgeting, event planning, office/business continuity and risk planning, most general office operational activities, including reception, mail routing, interoffice communication, parking, employee moves, office supplies, coordination of maintenance-related activities to ensure proper building operations and safety and may support HR and payroll functions. Trains and orients other team members as a back-up resource and documents the Office Manager processes.
- Develops and oversees programs that ensure maximum utilization of services and equipment to provide a safe, effective, and efficient working environment for company employees.
- Ensures proper coverage of front desk, media center, or other reception areas, and follows up on work in progress and pending matters to ensure timely reply, action, or completion.
- Responsible for drafting responses relating to property or facility management or office supplies, including correspondence to external audiences, such as vendors and suppliers. Ensures other correspondence is distributed to proper Global Payments resource for the appropriate response.
- Responds to employee requests or complaints about office equipment, furniture, supplies, and building maintenance issues, escalate through proper channels, as necessary.
- Plays a significant role with creating the office budget, monitors the budget and conducts variance reporting.
- Coordinates large events, employee engagement initiatives or professional training meetings as needed. Ensures consistency in corporate programs and activities, working within a defined budget, as required, for location operation. Manages the electronic registration process, ensures the proper audio/visual equipment is available, and ensures each attendee receives the learning credit certificates, if applicable.
- Reviews invoices from vendors for accuracy, and approves and/or submits for approval, depending on cost center approval chain.
- Develops and maintains relationships with vendors, suppliers and internal Global Payments resources.
- Serves as a liaison between location and corporate security department to ensure safety and security for the facility, including distribution and return of security keys, parking stickers, and visitor and permanent badges. Ensures compliance with regulatory matters and company policies and procedures.
What Are We Looking For in This Role?
Minimum Qualifications
- Typically Minimum 2 Years Relevant Exp
- Previous office manager experience
What Are Our Desired Skills and Capabilities?
- Skills / Knowledge - Having wide-ranging experience, uses professional concepts and company objectives to resolve moderately complex issues in creative and effective ways. Having ownership of a sub-function, account or matrix management responsibilities, applies knowledge to meet goals, maintain relationships, propose opportunities to expand the business, and lead matrix teams. Some barriers to entry exist at this level (e.g., dept./peer review).
- Job Complexity - Works on complex issues where analysis of situations or data requires an in-depth evaluation of variable factors. Exercises judgment in selecting methods, techniques and evaluation criteria for obtaining results. Networks with key contacts outside own area of expertise. Builds on/Maintains external relationships of assigned accounts.
- Supervision - Determines methods and procedures on new assignments and may coordinate activities of other personnel (Team Lead).
- Handling confidential and sensitive information -
- Problem Solving
$48,000- 52,400 The above represents the expected ( salary) range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors. Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website, please contact jobs@globalpay.com.
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