Maintenance Technician I/II, Facilities and Campus Services

External Applicants:

Please ensure all required documents are ready to upload before beginning your application, including your resume, cover letter, and any additional materials specified in the job description.

Cover Letter and Supporting Documents:

• Navigate to the "My Experience" application page.

• Locate the "Resume/CV" document upload section at the bottom of the page.

• Use the "Select Files" button to upload your cover letter, resume, and any other required supporting documents. You can select multiple files.

Important Note: The "My Experience" page is the only opportunity to attach your cover letter, resume, and supporting documents. You will not be able to modify your application or add attachments after submission.

Current Employees:

Apply from your existing Workday account in the Jobs Hub. Do not apply from this website.

A cover letter is required for all positions; optional for facilities, campus services, and hospitality roles unless otherwise specified.

Job Description Summary

Job Description

Essential Functions:

• Electrical: perform repairs to electrical systems; performs installation of motors and belts as needed; respond to electrical work requests as needed; perform preventive maintenance on electrical equipment as scheduled.

• Plumbing: stops overflowing and clogged toilets; unstops showers and sinks; performs repairs to valves, gaskets and lines (this includes but is not limited to water, sewer, steam and condensate lines); respond to work requests for plumbing services; perform preventive maintenance on plumbing equipment as scheduled.

• HVAC: performs maintenance and repair on all types of industrial HVAC units; Performs HVAC maintenance functions such as: changing filters and fan belts; adjusting dampers and valves, opening HVAC drains; responding to work requests for HVAC issues; performs preventive maintenance on HVAC equipment as scheduled. Understands and operates Building Management Control Systems.

• Commercial Kitchen: maintain, modify, troubleshoot, and repair a large inventory of hot side and refrigeration equipment.

• Carpentry: perform carpentry repairs on doors, door hardware, windows, storm window fabrication, walls, shelving, and other carpentry repairs as needed.

• Painting: perform patching, caulking, priming, staining and painting ceilings, walls, doors, windows and other items as needed.

• Ability to serve as a general maintenance technician in assigned buildings, preventive maintenance tasks, and work orders.

• Ability to work with and communicate with those who are subtly or obviously different from oneself.

• Performs other duties as assigned.

Other Functions

• This position may be designated as essential personnel to support business continuity in the event of campus emergencies, disasters, or other special needs as directed by management. Essential personnel are subject to recall inside/outside their normal schedule. Additional details can be found in the Wake Forest University Policy on Weather Other Unusual Conditions.

• Provide excellent service to internal and external department customers.

• Reports all matters of safety to the appropriate Supervisor and to the Safety Director if necessary.

• Follows all University and departmental policies and procedures.

Required Education, Knowledge, Skills, Ability

• High school diploma plus specialized training with one to three (Maintenance Technician I) OR five to ten (Maintenance Technician II) years related experience, or equivalent combination of education and experience

• Proficient knowledge and skills in the preventive maintenance, repair, and installation of building systems as needed. These systems include, but are not limited to HVAC, plumbing, electrical, carpentry, and building interiors. Specialization in specific areas may be required.

• Valid driver's license with a good driving record; must be insurable.

• Ability to effectively communicate in English with students, faculty, and staff.

• Ability to read, understand, and abide by all safety policies and procedures.

• Ability to effectively utilize computer software and systems to communicate, monitor, interface, and troubleshoot systems as required.

• Ability to utilize an iPad or similar device to work with our Maintenance Management System.

• Heavy work. Talking, hearing, climbing, stooping, kneeling, standing, walking, lifting, pushing, pulling, grasping. Close visual acuity is required to perform activities such as the operation of machines, the use of measurement devices, and/or visual inspections of small parts or devices. Subject to both environmental conditions: Activities occur inside and outside. Subject to hazards.

Preferred Education, Knowledge, Skills, and Abilities:

• Technical license and/or certification preferred.

Accountabilities:

• Responsible for own work only.

• May be called upon to train entry-level technicians or those who have a different specialty.

Additional Job Description

Time Type Requirement

This position profile identifies the key responsibilities and expectations for performance. It cannot encompass all specific job tasks that an employee may be required to perform. Employees are required to follow any other job-related instructions and perform job-related duties as may be reasonably assigned by his/her supervisor.

In order to provide a safe and productive learning and living community, Wake Forest University conducts background investigations and drug screens for all final staff candidates being considered for employment.

Equal Opportunity Statement

The University is an equal opportunity employer and welcomes all qualified candidates to apply without regard to race, color, religion, national origin, sex, age, sexual orientation, gender identity and expression, genetic information, disability and military or veteran status.

Accommodations for Applicants

If you are an individual with a disability and need an accommodation to participate in the application or interview process, please contact AskHR@wfu.eduor (336) 758-4700.