1st Shift Production Supervisor

SUMMARY OF POSITION

The Production Supervisor provides an on the floor presence responsible for the day-to-day supervision of our production teams and processes to ensure the production standards and objectives are achieved.

ORGANIZATION STRUCTURE

The Production Supervisor reports directly to their Operations Manager and dotted line to the Operations Shift Manager. All Union production technicians on their shift will report to the Operations Shift Manager and dotted line to the Production Supervisor.

RESPONSIBILITIES

Primary responsibilities of this role include the following:

1. Leadership
   1. Communicate schedule, plans, and goals to the Technicians and Team Leaders.
   2. Continuously monitor performance and provide coaching and feedback as required.
   3. Communicate shift and schedule performance to the Production Manager, discuss plans to recover when behind.
   4. Responsible for shift timecard and PTO approvals.
   5. Work along with the Team Leaders to escalate and communicate production issues causing downtime and contact appropriate resources to resolve.
   6. Coordinate and motivate production employees utilizing excellent organizational, communication, and interpersonal skills.
   7. Enforce Operational standards (Safety, cGMPs, DEA, Delivery, Cost). Provide feedback and coaching, as necessary.
   8. Reassign staff as needed when processes are completed or are down due to issues.
   9. Prioritize goals and create strategies to increase internal and external value.
   10. Works closely with Team Leader on process status and shift reports.

1. Skills
   1. Working Knowledge of Manufacturing and Packaging Equipment and processes sufficient to set realistic expectations and recognize deficiencies.
   2. Excellent problem-solving skills- Ability to lead the team and technical resources through complex problem solving to identify root cause.
   3. Good written and oral communication skills.
   4. Ability to analyze and trend data using supplied tools to target efficiency and improvement projects.
2. Safety
   1. Ensure the safety of the staff by practicing and enforcing safe practices and procedures.
3. Quality
   1. Manages quality/GMP results and ensures proper paperwork is complete (Investigational SWARM/Deviations, CAPAs, SOPs, SPs, Safety Audits, MCAs, Batch Record Reviews, etc.).
   2. Own Safety, GMP and Compliance (COS) auditing for the team. Ensure they are getting completed.
   3. Primary owner of the SWARM process and gathering of information and needed documentation for Quality Events.
4. Training & Talent Management
   1. Identifies and develops plan to close training gaps through individual goals and objectives.
   2. Work with the department training resources to achieve the required skills for the targeted production throughput.
   3. Work with the Shift Manager to Guide, mentor and develop team to foster continuous improvement.

5. Productivity

a. Measure team performance against standards.

b. Monitor progress against objectives and drive accountability and responsibility with the team.

c. Communicate challenges and work with the team to achieve the required capacity and throughput.

d. Co-Owner (with the Team leader) of Productivity tracking (PR Process) compliance, ensure sheets are being completed and are accurate.

e. Ensure schedule adherence is met and if issues occur, work with the team and the Manager to create recovery plans to meet customer deliveries.

6. Labor Relations

1. Set priorities and direction consistent with the Union Contract.
2. Display and support a positive relationship with the Union Leadership and their members.
3. Escalate personnel issues to the Production Manager when required.

QUALIFICATIONS

• High School Diploma or equivalent, preferable an associate degree
• 3 years of experience in a Manufacturing/Packaging environment (pharmaceutical experience preferred) with increased responsibility in leading people
• Demonstrates strong leadership, initiative, and follow-through.
• Able to operate independently or as a member of a team within a fast-paced environment.
• Ability to motivate and manage people
• Flexibility to work off shifts and weekends
• Proven ability to set standards, hold others accountable, and deliver targeted results.
• Excellent written and verbal communication.
• Strong computer skills to include experience with Outlook, Excel, and Word.
• Excellent Team building and Teamwork skills.

GMP DECISION-MAKING AUTHORITY

1. Review and approve documents as required, i.e., deviation reports, purchase requisitions, new and revised batch record formulations, etc.

This role will offer a base salary that is commensurate with experience and demonstrated skills at $75,000.00 annually.

"An Equal Opportunity Employer, including disability/vets."