CaptionCall Customer Support - Bilingual - English/Spanish
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![]() United States, Utah, Salt Lake City | |
![]() 4283 590 West (Show on map) | |
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Description
Hybrid Salt Lake City - Location Required Bilingual - English/Spanish Pay: $19.50/hour Job Summary Sorenson Communications is expanding in our CaptionCall Service. As a result we are seeking Customer Service Representative (CSR's) to assist existing and potential customers on a broad range of questions. Essential Duties and Responsibilities
Supervisory Responsibility This position has no supervisory responsibilities. Travel Requirements Travel Requirements: Less than 25% Education Minimum/Preferred Education Description Minimum High School Diploma or GED or equivalent work experience Experience Minimum Years of Experience Description Knowledge, Skills, and Abilities
Working Conditions and Physical Requirements
Disclaimer This position has access to highly confidential, sensitive information relating to the employees, customers, and technologies of Sorenson Communications and CaptionCall. It is essential that applicant possess the requisite integrity to maintain the information in strictest confidence. Apply at www.captioncall.com/careers Apply today! www.sorensonvrs.com/svrs_careers Equal Employment Opportunity: CaptionCall and Sorenson Communications are an EOE, Disability/Age Employer. Company Summary Sorenson Communications and CaptionCall are committed to connecting people every day through communications access 24/7/365. Our customers rely on us and our innovative technology to quickly deliver accuracy in every conversation. We are industry leaders because, in all of our endeavors, our customers sense our passion, our care, and our commitment. This dedication extends to our workplace. Our employees are united and proud to be part of important human interactions, and understand that everything we do to facilitate communication creates connections and enhances relationships between people. Sorenson Communications, LLC. offers Video Relay Service (VRS), which gives Deaf, who use American Sign Language (ASL), and hearing people the option to communicate in their preferred language - either ASL or spoken English or Spanish. Sorenson also provides onsite and remote interpreting services between English and various other world languages. CaptionCall, LLC. offers Internet protocol captioned telephone service (IP CTS) using advanced technology and a captioning agent to quickly provide written captions of what callers say on a large, easy-to-read screen. Education
High School (preferred)
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
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