Administrative Assistant II - Ophthalmology, Westwood

University of California - Los Angeles Health
United States, California, Los Angeles
Feb 15, 2025
Description Are you passionate about delivering exceptional administrative support? The Comprehensive & Urgent Care Ophthalmology clinic in Westwood is seeking an enthusiastic Administrative Assistant to deliver a smooth patient experience. This position will be the first point of contact for the patient visiting the clinic. Responsibilities include, but are not limited to: Guide patients through check-in/out processes Ensure accurate registration and insurance verification Schedule appointments Respond or route patient messages Salary Range: $25.60-$36.33 Hourly Qualifications Required: Two years' experience working in a medical teaching institution. One year of experience with an electronic medical record (EMR). Experience scheduling patient appointments in a computerized system. Excellent interpersonal skills which promote pleasant and effective communications with patients, staff and doctors. Excellent organizational skills and ability to maintain records in a clear and orderly manner at the direction of the Office Manager. Ability to clearly speak and write in English using correct grammar. Sufficient computer keyboarding skills to perform appointment scheduling, encountering, emailing and other related computer tasks. Ability to prioritize tasks in a systematic manner to maximize efficiency. Ability to demonstrate professionalism while dealing with the stressors of operating a multi-line telephone system. Knowledge of State and Federal programs to ensure reimbursement from Medicare, Medi-Cal, CCS programs and other sponsoring agencies. Ability to work independently, with minimal supervision. Ability to interact calmly and effectively with patients with difficult personalities. Preferred: Experience working in an ophthalmology practice setting.