Remote

Technical Writer

Nava Public Benefit Corp
401(k)
United States, D.C., Washington
Apr 06, 2025
About Nava Nava is a consultancy and public benefit corporation working to make government services simple, effective, and accessible to all. Since 2013, federal, state, and local government agencies have trusted Nava to build transformative digital services to help people access public benefits. Meeting our mission is an opportunity to restore trust between people and public institutions. We focus on populations that are the least protected because the stakes are higher. As a client services company, we work with government agencies to improve how people apply for benefits, navigate their health care, and more. We bill for our time, selling our expertise and problem-solving methodology to government clients. Our clients hire us to help improve their products and services so that their users and beneficiaries have a better customer experience. These end-users-the humans who benefit from our work-are at the core of everything we do. We research beneficiaries' needs to help our government clients better deliver on their missions, providing everyone at Nava opportunities to do meaningful, impactful work. Position Summary As a Technical Writer, you will support Nava's Business Development team by producing high-quality, clear, and compliant proposal content for federal, state, and local government opportunities. This role translates complex technical concepts into accessible prose, leveraging modern methodology and technology (AI and Large Language Models) to augment their capacity. Additionally, you will support proposal teams in delivering compliant, complete and compelling responses while supporting Nava's values: Be Active Stewards, Pursue the Root Cause, Think Long-Term, Build Together, Inclusion is Essential and Progress Takes Work. What you'll do Draft clear, accurate, and compelling responses to government RFPs and RFQs. Collaborate with Client Solutions Managers, Proposal Managers, and SMEs to distill complex technical concepts into accessible prose. Review and edit proposal sections for compliance, clarity, and consistency. Master AI and LLM tools to streamline content development while maintaining high-quality standards. Proposal Content Management Maintain and update a repository of reusable content for future bids. Organize and curate Nava's library of core content to reflect our capabilities and experience. Ensure proposal templates, style guides, and checklists are up to date and readily available. Collaboration and Review Participate in solutioning sessions and reviews to ensure cohesive and polished proposals. Provide guidance to SMEs on technical content development. Facilitate feedback loops to improve proposal processes and deliverables. Required skills Bachelor's degree in English, Communications, Technical Writing, or a related field. Have 5+ years of experience writing for government IT procurement, particularly federal, state, and local RFPs and RFQs. Demonstrate the ability to translate technical and highly specialized concepts into clear, compelling, and compliant prose. Familiar with AI tools (e.g., GPT, LLMs) for writing, editing, and research. Detail-oriented with a strong ability to meet deadlines under tight timelines. Exhibit excellent collaboration and communication skills. Preferred Skills Support proposal development in Agile, human-centered design, or custom software delivery environments. Have a background in graphic or visual content creation to support proposal narratives. Other requirements All roles at Nava require the following: Must be legally authorized to work in the United States. Must meet any other requirements for government contracts for which candidates are hired. Work authorization that doesn't require visa sponsorship, now or in the future. May be subject to a government background check or security clearance, depending on the contract. Perks working with Nava Top-tier benefits - Comprehensive medical, dental, and vision coverage. Plenty of time off - Vacation, holidays (including Juneteenth), and floating days. Annual bonus - When Nava wins, so do you. Parental perks - Paid leave + weekly meal deliveries for new parents. Wellness support - Full wellness program to keep you feeling your best. Zero copay care - Virtual doctor visits at no cost through UHC. Take a break - Sabbatical available after continued service. 401(k) match - We invest in your future with a generous match. Flexible work - Remote-first with flexibility to fit your life. Home office help - Setup support via Staples + company laptop. Utility credit - Monthly contribution for at home costs (where applicable). Growth resources - Learning programs to level up your skills. Development budget - Funds for courses, tuition, and more. Referral rewards - Help us grow and earn while you do. Commute perks - Commuter benefits to get you moving. Full coverage - Disability, life, and AD&D insurance included. Culture that cares - Collaborative and remote-friendly. Location We have fully remote options if you reside in one of the following states: Alabama, Arizona, California, Colorado, DC, Florida, Georgia, Illinois, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, Nevada, North Carolina, New Jersey, New York, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, Texas, Tennessee, Utah, Virginia, Washington, Wisconsin. * If you are not living in one of the states listed above, unfortunately, you will not be considered for a position at this time. Additionally, if employed with Nava, you must be based in the U.S. and cannot work from outside the country. Stay in touch Sign up for our newsletter to find out about career opportunities, new partnerships, and news from the broader civic tech community. Please contact the recruiting team at recruiting@navapbc.com if you would like to request reasonable accommodation during the application or interviewing process. We participate in E-Verify. Upon hire, we will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. This role requires you to work from the contiguous United States.