Sr. Product Manager, North America Product Information Systems

Work Location Type:Hybrid

As a leading industrial distributor with operations primarily in North America, Japan and the United Kingdom, We Keep The World Working by serving more than 4.5 million customers worldwide with products delivered through innovative technology and deep customer relationships. With 2023 sales of $16.5 billion, we're dedicated to providing value for customers, fostering an engaging culture for team members and driving strong financial results.

Our welcoming workplace enables you to learn, grow and make a difference by keeping businesses running and their people safe. As a 2024 Glassdoor Best Place to Work and a Great Place to Work-Certified company, we're looking for passionate people to join our team as we continue leading the industry over our next 100 years.

Compensation

The anticipated base pay compensation range for this position is$131,200.00 to$218,700.00.

Rewards and Benefits:

With benefits starting on day one, our programs provide choice and flexibility to meet team members' individual needs, including:

• Medical, dental, vision, and life insurance plans with coverage starting on day one of employment and 6 free sessions each year with a licensed therapist to support your emotional wellbeing.
• 18 paid time off (PTO) days annually for full-time employees (accrual prorated based on employment start date) and 6 company holidays per year.
• 6% company contribution to a 401(k) Retirement Savings Plan each pay period, no employee contribution required.
• Employee discounts, tuition reimbursement, student loan refinancing and free access to financial counseling, education, and tools.
• Maternity support programs, nursing benefits, and up to 14 weeks paid leave for birth parents and up to 4 weeks paid leave for non-birth parents.

For additional information and details regarding Grainger's benefits, please click on the link below:

https://experience100.ehr.com/grainger/Home/Tools-Resources/Key-Resources/New-Hire

The pay range provided above is not a guarantee of compensation. The range reflects the potential base pay for this role at the time of this posting based on the job grade for this position. Individual base pay compensation will depend, in part, on factors such as geographic work location and relevant experience and skills.

The anticipated compensation range described above is subject to change and the compensation ultimately paid may be higher or lower than the range described above.

Grainger reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion at any time, consistent with applicable law.

Position Details:

We are looking for product managers to help guide and chart a course for Grainger's enterprise systems and application development so that Grainger continues to be the destination for "the ones that get it done". The Senior Product Manager contributes to the product strategy, vision, and roadmap of future products, with high degree of ownership over critical features and the customer experience. You will work with engineering, design, and operations to develop and launch innovative aspects of a product. You are creative and highly analytical, able to work in a matrix organization, can synthesize a variety of technologies and capabilities into products and applications that customers love.

You will report to the Director, Product Management and will work on a hybrid basis out of our Chicago, IL office.

You Will:

• Expand the North America eCommerce platform by adapting the existing product catalog tool to support Grainger Canada's operations, ensuring a seamless cross-border user experience.

• Collaborate with Grainger Canada's product teams and US counterparts to operationalize the integrated North America eCommerce platform, ensuring the product catalog tool is optimized for both US and Canada markets.

• Leverage data-driven insights to develop business strategies and actionable recommendations that drive competitive advantage for Grainger, focusing on customer needs, market trends, and operational efficiencies.

• Identify and prioritize customer and internal team requirements, translating them into a clear product roadmap and detailed specifications that guide the development and evolution of the eCommerce platform.

• Lead team of engineers through structured work, provide ample business context and establish shared ownership of outcomes.

• Lead, communicate & coordinate product launches across all partners including business, product and engineering teams with consideration of schedule, risk management, escalation of issues and balances tradeoffs.

• Facilitate product review discussions with C-Suite executives, landing the appropriate message for the audience.

• Partner with the analytics, UX, peer PMs and operational business leaders to deliver quality capabilities in a consistent cadence of releases and measure the business impact.

You Have:

• Demonstrated experience designing solutions to complex problems and delivering results by conceptualizing, building, or substantially modifying enterprise internal tools & external website preferably geared towards a B2B customer.

• 7+ years' experience as a product manager or related occupation. Experience must involve leading agile sprint team, working with design, analytics and business stakeholders and include demonstration of superior process design skills and delivering working software.

• Continuous improvement and innovation mindset that results in the understanding of latest technologies.

• Guide team members to accomplish outcomes.

• Ability to function with ambiguity and within a matrix organization and operate on a tight schedule.

• Problem solving & planning capabilities along with creative time management skills, high degree of ownership and help influence teams to act with urgency.

• Strong analytical and quantitative skills; ability to use hard data and metrics to back up assumptions when developing & presenting business cases to executive leadership and stakeholders.

• Bachelor's Degree with Master's degree preferred.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.

We are committed to fostering an inclusive, accessible environment that includes both providing reasonable accommodations to individuals with disabilities during the application and hiring process as well as throughout the course of one's employment. With this in mind, should you need a reasonable accommodation during the application and selection process, please advise us so that we can provide appropriate assistance.