Supervisor, Sales

Our Incora Story is really taking off - we'd love you to join us for the journey.

As the leading supply chain solutions business in the aerospace industry Customers are at the heart of our business.

The Sales Supervisor is responsible for applying and communicating Incora sales initiatives, policies and programs in support for the sales management team; as well as collaborating with Outside Sales to develop new customers from sales leads; maximize sales at existing accounts and develop new customers through strong negotiations skills and professional and appropriate sales methods; and work regularly with customers providing appropriate and accurate responses to inquiries and requests to solve complex account issues in a timely manner.

Most importantly you will be passionate about our Incora Values and exceeding customer expectations.

• Courage Take ownership for issues and problems.
• Collaboration Share knowledge and experience with others
• Commitment - Focus on ensuring internal and external customer expectations are met in a timely way.

What Incora can offer you:
An exciting package that includes great salary and benefits you would expect from a growing ambitious company, a chance to work in a first-class brand-new environment but most importantly we will offer you the chance to become part of our Incora story.

• We want you to share in the success of Incora, so every employee is eligible for one of our incentives programs.

• Incora offers 8 Paid Holidays with 2 additional Floating Holidays for all Full-Time employees.
• Full-Time Non-Exempt employees receive up to 80 hours of Vacation per year, increasing with length of service. In addition, they will receive a separate amount of Sick Time.
• Full-Time Exempt employees are part of Incora's FlexTime policy, as well as 80 hours of Exempt Sick time.
• Family friendly policies such as 2 weeks paid parental leave.
• We believe every little helps by offering a generous discount portal only available to Incora employees vis Perkspot.
• Employer paid Group Life Insurance at 1x salary, STD, and LTD.
• Incora offers three (four for California) different health plans with competitive premiums for all full-time permanent employees.
• Incora offers a 401K plan with company match.
• Very importantly we want to be with you to help your career take off and become part of the Incora Story

So, if you feel you have all of this, and want to be part of developing the Incora Story apply now we can't wait to hear from you

We are passionate about Diversity & Inclusion and we welcome applications from all persons regardless of their age, race, gender, disability, religion/belief, or sexual orientation.

Accountability and Scope:

• Manage the day-to-day activities of the department; including, but not limited to training, mentoring and supervising the sales representatives and/or administrative staff.
• Develop work procedures; and organizing and coordinating sales workflow.
• Maintaining a consistent and accurate communication-flow of sales initiatives, objectives and programs throughout the department.

Essential Job Duties and Responsibilities:

• Understand and incorporate Incora philosophy, values, visions and Sales initiatives in all behaviors, practices and decisions.
• Maintain a strong understanding of Incora's quality standards, product lines, pricing, and delivery schedules.
• Review, understand and respond to basic long-term pricing agreements.
• Determine work procedures, coordinate and expedite staff workflow.
• Improve and standardize procedures to increase efficiency of sales team.
• Communicate department and company objectives to staff and maintain upward communication with senior management.
• Train and mentor, all Sales Representatives and Sales Administrators.
• Maximize sales at existing accounts and develop new customers through professional and appropriate sales methods.
• Collaborate with Outside Sales to develop new customers from sales leads.
• Utilize strong negotiation skills to produce sales.
• Maintain professionalism, customer service and customer focus while building strategic partnerships with potential and existing Incora accounts.
• Work regularly with customers, providing timely, appropriate and accurate responses to inquiries and requests.
• Develop expert knowledge regarding suppliers, products, competition and/or markets
• Source products, when necessary, based on Incora's best practices.
• Ensure adherence to customer approvals and quality requirements.
• Provide support and assistance to Corporate Sales, Operations, Purchasing, Quality, Finance and other departments as needed to resolve sales related efforts.
• Solve the most complex account issues efficiently.
• Participate in external/internal customer or company meetings.
• Prepare periodic sales reports showing sales volume, potential sales and areas of expansion.
• Lead, participate and practice continuous improvement and/or process improvement efforts.
• Submit periodic expenditure reports as required; and maintain adherence to applicable policies and budgetary allowances.
• Maintain knowledge of supervisory responsibilities and enforce and uphold current Federal and State labor laws and Incora employment, safety and security policies and Work Instructions, as applicable.
• Audit or oversee auditing of employee timekeeping records and submit to Payroll, as scheduled.
• Prepare effective and timely performance evaluations, conduct reviews, administer salary adjustments, promotions or disciplinary actions and facilitate additional training or mentoring, as needed, driving maximum productivity and quality of processes, systems and procedures, in accordance with budgetary restrictions and compensation policies.
• Conduct and/or attend regularly scheduled and impromptu Sales meetings, and company-sponsored training, meetings and events, as required.
• Build and follow a personal development plan using Intranet tools and programs, sales training programs, self-assessment tools, and relevant training courses.
• Other duties as assigned.

Education:

• BA or BS degree in Marketing or Business is preferred, or a combination of relevant education and experience.

Qualifications and Experience:

• 6 years minimum aerospace industry sales experience; Incora experience is a plus
• Demonstrated competency in multiple areas of responsibility (as cross-trained)
• Effective previous supervisory experience, is preferred
• Proven ability to effectively maximize sales contracts and agreements, with profitable results
• Demonstrated ability to train and mentor others to excellence
• Excellent organizational and time-management skills
• Clear and accurate documentation skills
• Strong follow-through and perseverance to handle multiple tasks simultaneously
• Excellent customer service skills with the ability to deal tactfully, confidently and ethically with both internal and external customers
• Ability to be detailed oriented and perform in-depth research, if required
• Strong competency working with integrated data systems, Microsoft Office Suite, including Outlook and intermediate to advanced Word and Excel (i.e., spreadsheets, formulas, importing and exporting of files, as applicable) as required.