Technical Support Specialist I (G)

TDXi, a subsidiary of Tanadgusix Corporation (TDX), an Alaska Native Corporation, is currently recruiting for the position of Technical Support Specialist I. This position is located at Joint-Base Elmendorf-Richardson AFB, AK, and is a Full Time position. This position will report to the Site Manager.

An outstanding opportunity with an established defense contractor that is looking for motivated and results oriented individuals to grow with the company!

TDXi's Technical Services Division (TSD) is an innovative defense contractor that performs a variety of services for our military and private defense contractors. We currently provide technical expertise and training support to enhance Air Combat Training System (ACTS) services across the globe, and perform Range Management responsibilities at multiple locations around the world. At TSD, we take pride in partnering with our customers, the world's finest warfighters, to deliver high quality operations and maintenance to ensure every minute and dollar spent enhances national defense. For more information, visit our website at: http://bsenv.com/.

Job Description

This is an entry level position that will provide technical support, while supervised, to customers who need assistance utilizing client level hardware and software in accordance with the established or approved organizational process components (i.e., Master Incident Management Plan, when applicable) at either Eielson AFB Alaska.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Responsibilities of this position include, but are not limited to:

• Assists with coordination and assigning work projects, such as converting to new hardware or software, and provides technical support and advice to organizations, individuals, and employees in information processing department
• Assists with evaluating workload and capacity of computer system to determine feasibility of expanding or enhancing computer operations
• Recommends improvements to the computer system
• Assists with reviewing completed projects or computer programs to ensure that goals are met and that programs are compatible with other programs already in use
• Assists with writing training manuals and training workers in use of new software or hardware
• Ensure compliance with TDXi's Quality Control and Safety Programs
• Other duties as assigned by the Program manager

MINIMUM REQUIREMENTS:

• A Bachelor's degree in Information Technology, Cybersecurity, Data Science, Information Systems, or Computer Science, from an ABET accredited or CAE designated institution
• Security + Certification required
• Operating System certification required
• Strong interpersonal skills and demonstrated ability to work across diverse groups of people and at all levels of an organization

Additional Requirements

• US Citizen // Top Secret Clearance or ability to obtain is required
• Applicants must have a valid state driver's license
• Passport required

Competencies:

To perform the job successfully, an individual should demonstrate the following competencies to perform the essential functions of this position.

• Ability to speak, read, and write English
• Excellent problem-solving skills and ability to timely implement new solutions
• Excellent oral and written communication skills with demonstrated ability to conduct presentations in front of senior level management and customers.
• Solid computer skills, including Microsoft Office Suite.

To Apply: Visit our Website at the following link to apply online and upload your resume: http://bsetak.com/employment.html

You may email any questions to tsd-hiring@bseak.com, call us at 757-223-1446, or fax our hiring team at (757)-223-4141. Please indicate the position you are applying for and location on any correspondence.

TDXi offers a full range of benefits including health, dental, vision and 401K to full-time employees. Details will be made available during the hiring process as appropriate.

Note: This job description in no way states or implies that these are the only duties to be performed by this employee. This employee will be required to follow any other instructions and to perform any other duties requested by their supervisor. The statements herein intended to describe the general nature and level of work being performed by the employee in this position. These statements are not to be construed as an exhaustive list of responsibilities, duties, and skills required of a person in this position. Furthermore, these statements do not establish a contract for employment and are subject to change at the discretion of Tanadgusix Corporation (TDX) and its subsidiaries.

TDXi, LLC is an Equal Employment Opportunity Employer with an Alaska Native Hiring Preference (PL93-638). We do not discriminate based on marital status, sex, race, color, religion, national origin, age, disability, or veteran status. Prior to employment, successful completion of a background investigation may be required.

Accommodation Request

If you are a job seeker with a disability and require accessibility assistance or an accommodation to apply for one of our jobs, please submit a request by telephone or via email. In order to appropriately assist you with an accommodation, we ask that you please specify the assistance needed in order to access our jobsite and post for a position. The dedicated email and telephonic options are listed below and are reserved only for individuals with disabilities needing accessibility assistance.

To request an accommodation, contact an HR representative at (907) 278-2312 or at HR@TDXCorp.com.