About the Role Impact you will make What you will do
- Gather and analyze information from various sources, including product specifications, user stories, and user feedback
- Write, edit, and publish high-quality online help documentation
- Create clear and concise release notes that effectively communicate new features, bug fixes, and enhancements to our customers
- Collaborate closely with product owners, product managers, scrum masters, and other stakeholders to ensure accurate and up-to-date documentation
- Work effectively within a fast-paced environment and manage multiple projects simultaneously
- Maintain and update existing documentation to reflect product changes and enhancements
- Utilize industry-standard authoring tools and technologies
- Participate in product reviews and planning meetings
- Ensure the accuracy and consistency of all documentation
- Adhere to all documentation style guidelines and best practices
What you will bring
- Bachelor's degree in English, Technical Communication, Computer Science, or a related field
- 3+ years of experience as a Technical Writer in the software industry
- Proven experience writing clear, concise, and user-friendly technical documentation, including online help and release notes
- Strong understanding of software development lifecycle and Agile methodologies
- Excellent written and verbal communication skills
- Strong attention to detail and accuracy
- Ability to work independently and as part of a team
- Experience with authoring tools such as MadCap Flare, RoboHelp, or similar
- Experience with content management systems (CMS)
What we would like to see
- Healthcare industry experience
About FinThrive FinThrive is advancing the healthcare economy.
For the most recent information on FinThrive's vision for healthcare revenue management visit finthrive.com/why-finthrive. Award-winning Culture of Customer-centricity and Reliability At FinThrive we're proud of our agile and committed culture, which makes FinThrive an exceptional place to work. Explore our latest workplace recognitions at https://finthrive.com/careers#culture. Our Perks and Benefits FinThrive is committed to continually enhancing the colleague experience by actively seeking new perks and benefits. For the most up-to-date offerings visit finthrive.com/careers-benefits. FinThrive's Core Values and Expectations
- Demonstrate integrity and ethics in day-to-day tasks and decision making, adhere to FinThrive's core values of being Customer-Centric, Agile, Reliable and Engaged, operate effectively in the FinThrive environment and the environment of the work group, maintain a focus on self-development and seek out continuous feedback and learning opportunities
- Support FinThrive's Compliance Program by adhering to policies and procedures pertaining to HIPAA, FCRA, GLBA and other laws applicable to FinThrive's business practices; this includes becoming familiar with FinThrive's Code of Ethics, attending training as required, notifying management or FinThrive's Helpline when there is a compliance concern or incident, HIPAA-compliant handling of patient information, and demonstrable awareness of confidentiality obligations
Physical Demands The physical demands and work environment characteristics described here are representative of those that a colleague must meet to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Statement of EEO
FinThrive values diversity and belonging and is proud to be an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. We're committed to providing reasonable accommodation for qualified applicants with disabilities in our job application and recruitment process.
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FinThrive is an Equal Opportunity Employer and ensures its employment decisions comply with principles embodied in Title VII, the Age Discrimination in Employment Act, the Rehabilitation Act of 1973, the Vietnam Veterans Readjustment Assistance Act of 1974, Executive Order 11246, Revised Order Number 4, and applicable state regulations.
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FinThrive
Feb 12, 2025