Community Relations Specialist

Join Newport Healthcare: Transform Lives Through Meaningful Work!

Are you ready to embark on a rewarding career in psychiatric healthcare? At Newport Healthcare, we are passionate about delivering exceptional mental health services to individuals in need. Our comprehensive approach covers the entire spectrum of care, creating a wealth of diverse roles for those who aspire to make a real impact. We believe in nurturing talent and fostering professional growth in a supportive environment. Here, you won't just find a job-you'll discover a fulfilling career path in the mental health field.

If you're eager to contribute to a mission-driven organization and help change lives for the better, we invite you to join our dedicated team at Newport Healthcare. Together, we can make a profound difference in the lives of those we serve!

Join Our Team as a Community Relations Specialist at Newport Healthcare!

Are you passionate about making a difference in the lives of adolescents and young adults? Do you have a knack for building relationships and fostering trust within your community? If so, Newport Healthcare is looking for a dedicated Community Relations Specialist to join our team and help us expand our impact in behavioral healthcare!

About the Role:

As a Community Relations Specialist, you will be a vital resource for adolescent and young adult behavioral healthcare in your targeted communities. You will collaborate with our outpatient team to provide exceptional care coordination, ensuring that clients and families receive the support they need. Your role will involve identifying market strategies, partnering with local providers, and enhancing Newport Healthcare's brand within the community.

Key Responsibilities:

Strategic Development: Work with your supervisor to develop and execute 6-month and annual performance objectives for your target market, participating in field rides with the Senior Director of Clinical Outreach.

Community Engagement: Conduct face-to-face meetings with outpatient-specific community professionals to uncover needs, address barriers to treatment, and establish key relationships through community partnerships.

Territory Management: Plan and execute territory routing within a 60-mile radius of Newport Healthcare's outpatient programming, attending conferences and networking events to represent our Outpatient Service Line.

Facility Tours & Events: Organize and attend facility tours and events for community professionals in your targeted geography, showcasing our commitment to quality care.

Collaboration & Meetings: Attend outpatient staff meetings on-site at designated intervals to stay connected with the team.

Presentations & Surveys: Plan, customize, and execute presentations for targeted community audiences, and perform Referent Satisfaction Surveys specific to outpatient locations.

Responsive Support: Respond immediately to service and referral inquiries, providing support to referring professionals and families from the first call through admission.

Documentation: Document meaningful activities related to community referents and families in the Salesforce database to ensure accurate tracking and follow-up.

Team Participation: Attend and participate in national calls and weekly team meetings with the Clinical Outreach Team to stay aligned with organizational goals.

Expense Management: Manage expenses and company credit card tasks as designated by your supervisor or administrator.

Qualifications:

• Must reside in Fairfax or Montgomery County.
• A passion for adolescent and young adult behavioral healthcare.
• Strong communication and interpersonal skills to build relationships within the community.

Why Choose Newport Healthcare?

At Newport Healthcare, we are committed to fostering a supportive and inclusive work environment. We value the growth and development of our employees and provide opportunities for professional advancement while making a meaningful impact in the lives of others. As an Equal Opportunity Employer, we celebrate diversity and are dedicated to creating an inclusive workplace for all.

Ready to Make a Difference?

If you're excited about the opportunity to connect with your community and support adolescents and young adults in their journey to wellness, apply today! Join us at Newport Healthcare and be part of a team that truly makes a difference!

What You'll Bring:

Educational Qualifications: An Associate's or Bachelor's degree in Psychology, Marketing, Business, Healthcare, or a closely related field OR a minimum of one (1) year of direct experience in a behavioral health setting or service sales.

Communication Expertise: Experience with communication principles, practices, and techniques applicable to a healthcare environment is preferred.

Customer-Centric Skills: Excellent communication skills with a strong focus on enhancing the customer experience.

Team Collaboration: A willingness to be part of a local/national team of outreach professionals dedicated to improving client experiences and fostering Newport Healthcare's professional referent growth.

Territory Commitment: Ability to reside in or be in close proximity to your designated territory to ensure regular visits to assigned locations without incurring excessive commute time or expenses.

Territory Responsibilities:

Newport Healthcare is an Equal Opportunity Employer.

Newport Healthcare provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, genetic information, or any other characteristic protected by federal, state, or local laws.

Newport Healthcare is committed to ensuring equal employment opportunity, including providing reasonable accommodations to individuals with a disability. Applicants with a physical or mental disability who require a reasonable accommodation for any part of the application or hiring process please email accommodations@newportacademy.com for assistance.

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