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Integration Center Supervisor

Vaco
$55,000.00 - $65,000.00 / yr
United States, Georgia, Alpharetta
Feb 11, 2025

Vaco Atlanta is excited to partner with an impressive client in the Atlanta metropolitan area as we seek an Integration Center (IC) Supervisor. This is a DIRECT HIRE (permanent) position. Candidates must be comfortable working onsite at the production and distribution facility.

Responsibilities:

  • Oversee the staging and configuration of mobile device projects in the Integration Center.
  • Supervise and mentor lead technicians, tier 1 technicians, and temporary staff.
  • Facilitate clear communication among internal teams (Customer Success, Engineering, Warehouse) to ensure projects meet customer SLAs.
  • Provide technical support during project staging and escalate issues as needed.
  • Monitor and report daily project metrics and key performance indicators.
  • Collaborate with warehouse staff to maintain accurate inventory.
  • Identify and implement process improvements to enhance operational efficiency.

Preferred Experience:

  • 3+ years of experience in mobile device staging, logistics, client success, or pre/post-sales support.
  • 1-3 years of experience in IT support, OEM sales/support, MDM vendor administration, managed services, reseller services, or carrier solutions.
  • Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint).
  • Familiarity with FedEx and UPS shipping systems is a plus.
  • Strong leadership, communication, and organizational skills.
  • Ability to thrive in a fast-paced, high-growth, and unstructured environment.
  • Exceptional attention to detail and the ability to work independently.

If you are a dynamic leader passionate about operational excellence and process improvement, we encourage you to apply.

Location: Onsite in a warehouse, production, and distribution center
Compensation: $55,000 - $65,000 per year
Employment Type: Full-time

Vaco values a diverse workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.

EEO Notice

Vaco is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law.

Vaco LLC and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco LLC and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact HR@vaco.com .

Vaco also wants all applicants to know their rights that workplace discrimination is illegal.

By submitting to this position, you agree that you will be giving Vaco the exclusive right to present your as a candidate for the foregoing employment opportunity. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. You also agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. In exchange, Vaco agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal.

Privacy Notice

Vaco LLC and its parents, affiliates, and subsidiaries ("we," "our," or "Vaco") respects your privacy and are committed to providing transparent notice of our policies.

  • California residents may access Vaco's HR Notice at Collection for California Applicants and Employees here.
  • Virginia residents may access our state specific policies here.
  • Residents of all other states may access our policies here.
  • Canadian residents may access our policies in English here and in French here.
  • Residents of countries governed by GDPR may access our policies here.
Pay Transparency Notice

Determining compensation for this role (and others) at Vaco depends upon a wide array of factors including but not limited to:

  • the individual's skill sets, experience and training;
  • licensure and certification requirements;
  • office location and other geographic considerations;
  • other business and organizational needs.

With that said, as required by local law, Vaco believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure. The individual may also be eligible for discretionary bonuses.

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