Credit and Collections Manager

Vaco
$90,000.00 - $100,000.00 / yr
United States, North Carolina, Raleigh
Mar 04, 2025
Credit and Collections Manager Job Summary: The Credit and Collections Manager will be responsible for managing the company's credit policies, overseeing the collection of overdue accounts, and ensuring timely payments from customers. The manager will also assess the creditworthiness of new and existing customers and ensure compliance with legal and financial regulations. Key Responsibilities: Credit Management: Develop, implement, and maintain credit policies and procedures. Assess creditworthiness of new and existing customers by analyzing financial statements, credit reports, and other relevant data. Set credit limits and payment terms for customers based on risk assessment. Monitor customer accounts and review credit limits on a regular basis. Collections: Supervise the collections process and ensure timely collection of outstanding debts. Coordinate with the collections team to develop strategies for reducing overdue accounts. Contact customers regarding overdue invoices and resolve disputes related to payments. Negotiate payment terms and settlements with customers. Escalate overdue accounts to legal or external collection agencies when necessary. Reporting and Analysis: Prepare regular reports on accounts receivable, overdue accounts, and credit risks. Analyze payment trends, customer behavior, and collection efforts to identify areas for improvement. Provide recommendations for adjustments in credit policy based on findings. Team Leadership and Collaboration: Lead and manage a team of credit and collections professionals. Train and mentor staff in credit evaluation and collection strategies. Work closely with sales, accounting, and legal departments to ensure smooth operations and effective communication. Risk Management and Compliance: Ensure compliance with relevant financial regulations and legal requirements. Continuously assess and mitigate credit risks within the company's portfolio. Qualifications: Bachelor's degree in Finance, Accounting, Business Administration, or a related field. Proven experience in credit and collections management or a related role (typically 5+ years). Strong knowledge of credit risk management, accounting principles, and financial regulations. Excellent communication, negotiation, and interpersonal skills. Ability to analyze financial data and make sound decisions. Leadership skills with experience managing a team. Proficiency in accounting software and Microsoft Office Suite. Vaco values a diverse workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply. EEO Notice Vaco is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law. Vaco LLC and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco LLC and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact HR@vaco.com . Vaco also wants all applicants to know their rights that workplace discrimination is illegal. By submitting to this position, you agree that you will be giving Vaco the exclusive right to present your as a candidate for the foregoing employment opportunity. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. You also agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. In exchange, Vaco agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal. Privacy Notice Vaco LLC and its parents, affiliates, and subsidiaries ("we," "our," or "Vaco") respects your privacy and are committed to providing transparent notice of our policies. California residents may access Vaco's HR Notice at Collection for California Applicants and Employees here. Virginia residents may access our state specific policies here. Residents of all other states may access our policies here. Canadian residents may access our policies in English here and in French here. Residents of countries governed by GDPR may access our policies here. Pay Transparency Notice Determining compensation for this role (and others) at Vaco depends upon a wide array of factors including but not limited to: the individual's skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. With that said, as required by local law, Vaco believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure. The individual may also be eligible for discretionary bonuses.