APPLICATION PROCESSING ASSISTANT (Downtown Milwaukee, WI)

About Metropolitan Associates

With approximately 4700 apartments in more than 30 choice locations, we offer a variety of apartment homes, as well as outstanding service and experience.

We are a full-service company, consisting of market-rate and government-subsidized apartments.

Metropolitan Associates is one of the largest and most experienced housing owners and managers in the State of Wisconsin.

• Verify applicant qualifications utilizing Metropolitan Associates' Resident Selection Plan.
• Obtain landlord verifications for all applicants.
• Answer phone calls and assist with walk-in applicants.
• Makes appointments with applicant for office visit to sign up for housing. Explains documents needed for these visits.
• Keeps records or file of credit reports and applications; send letters to applicants to inform them of approval/non-approval status.
• Monitor necessary tasks to facilitate routine and priority time lines.
• Specifies and prioritizes time management of application processing.
• Identifies and maintains standards for accuracy and quality.
• Obtains a working knowledge of government systems being used by the Company.
• Follows Equal Opportunity Housing & Fair Housing rules in accordance with state and federal guidelines.

• Ability to address the concerns of government housing applicants in a friendly and professional manner.
• Strong organizational skills and an attention to detail.
• Strong office skills.
• High level of computer skills are needed.
• Ability to handle a high volume of telephone calls from prospective residents.
• Bilingual language capability in English/Spanish is a plus.

• Medical/vision, dental and life insurance plans.
• 401(k) plan.
• Paid holidays.
• Vacation and personal days.
• Sick leave.