Director, Security and Facilities

At Early Warning, we've powered and protected the U.S. financial system for over thirty years with cutting-edge solutions like Zelle, Paze, and so much more. As a trusted name in payments, we partner with thousands of institutions to increase access to financial services and protect transactions for hundreds of millions of consumers and small businesses.

Positions located in Scottsdale, San Francisco, Chicago, or New York follow a hybrid work model to allow for a more collaborative working environment.

Candidates responding to this posting must independently possess the eligibility to work in the United States, for any employer, at the date of hire. This position is ineligible for employment Visa sponsorship.

Overall Purpose

The focus of the position is to provide tactical management and strategic planning. Provide comprehensive leadership, vision, institutional planning and execution for Early Warning's maintenance, safety, and security, ensuring a seamless visitor and staff experience. This includes physical infrastructure and internal operations in accordance with visitor and staff needs and government regulation. Develop and implement long-term strategic plans for infrastructure, asset management, emergency preparedness and operational efficiency, aligning with Early Warning's overall mission and goals. Work directly for Early Warning's Chief Financial Officer to plan initiatives for asset management, infrastructure, master planning, emergency planning, and on-going strategic planning for operations.

Essential Functions

Leadership & Coaching & Development

• Direct and coach by leading, motivating, and developing a high-performing team across Facilities, Custodial, and Safety & Security. Create and foster team building opportunities and positive work environment culture for the entire team.

• Drive continuous improvement through innovative solutions, effective change management practices, operational process for enhanced efficiency and cost effectiveness.

Real Estate Leadership

• Lead the development and execution of master plans for future infrastructure improvements and growth in line with infrastructure planning.

• Project manager to lead construction and renovation projects, managing timeframes, budgets, and stakeholder communication.

• Responsible for EWS's asset management process; develop and implement a comprehensive asset management plan, prioritizing investments for optimal long-term value.

• Prioritize, recommend action, track, and report progress to the Operations Support board committee.

• Maintain vendor and partner relationships cultivating strong partnerships with service providers, security teams and first responders.

Facilities & Safety

• Ensure clean, well-maintained facilities, effective safety protocols and smooth daily operations exceeding visitor and staff expectations for operational excellence.

• Lead the implementation of robust emergency preparedness, foster a culture of security awareness among employees and visitors and create business continuity plans. Ensure all staff are trained and prepared in the event of an emergency and key staff are trained on routine incidents, first aid, and incident command.

• Ensure adherence to relevant safety, security, and facility regulations, implementing risk management strategies in compliance with federal and state laws and regulations for safety, security, and facilities; ensure alarms and life safety equipment are regularly tested and maintained to ensure compliance and risk mitigation.

Minimum Qualifications

• Bachelor's degree in business, hospitality, non-profit management, engineering, construction management, or related field or related work experience.

• Minimum of ten years' experience in managing senior-level teams and complex projects related physical security, health and safety, facility operations and maintenance.

• Proven track record of strategic and operational planning, organizational development, and data-driven decision-making.

• Must have knowledge and understanding of all aspects of facility maintenance and safety, construction trades and janitorial experience.

• Expert knowledge of security monitoring and control systems.

• Proven ability in managing vendor relationships and third-party service providers.

• Exceptional leadership, communication, and interpersonal skills.

• Strong analytical, problem-solving and project management skills.

• Ability to manage multiple priorities and tight deadlines.

• Must have superior time management, ability to manage multiple priorities, tight budgets, superior attention to detail, and follow-up skills.

• Background and drug screen

Preferred Qualifications

• Building Operations and Facility Management

• CPR/First-Aid certification

• Past work in financial, hospitality, health or data-oriented services preferred but not necessary

• Understanding of regulatory requirements as it pertains to safety and security

Physical Requirements

Working conditions consist of a normal office environment. Frequent sitting, standing, and walking, which may be required for long periods of time, and may involve climbing stairs and walking inclines and on uneven terrain. Frequent reaching with hands and arms, stooping, kneeling, crouching, and crawling. Frequent lifting and/or moving up to 40 pounds and occasional lifting and/or moving up to 60 pounds. Requires visual acuity and dexterity to view, prepare, and manipulate documents and office equipment including personal computers. Requires the ability to communicate with internal and/or external customers. On occasion may be required to perform stressful and physical activity. May be exposed to inclement weather or be required to work in environments or under conditions that require the use of protective gear and devices and/or awareness of personal safety and safety of others. Occasional travel is required.

Employee must be able to perform essential functions and physical requirements of position with or without reasonable accommodation.

The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow instructions and perform other related duties as assigned by their supervisor.

The pay scale for this position in:

Phoenix, AZ in USD per year is: $150,000 - $170,000.

Additionally, candidates are eligible for a discretionary bonus, and benefits.

This pay scale is subject to change and is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any specific candidate, which is always dependent on legitimate factors considered at the time of job offer. Early Warning Services takes into consideration a variety of factors when determining a competitive salary offer, including, but not limited to, the job scope, market rates and geographic location of a position, candidate's education, experience, training, and specialized skills or certification(s) in relation to the job requirements and compared with internal equity (peers). The business actively supports and reviews wage equity to ensure that pay decisions are not based on gender, race, national origin, or any other protected classes.

Some of the Ways We Prioritize Your Health and Happiness

• Healthcare Coverage-Competitive medical (PPO/HDHP), dental, and vision plans as well as company contributions to your Health Savings Account (HSA) or pre-tax savings through flexible spending accounts (FSA) for commuting, health & dependent care expenses.

• 401(k) Retirement Plan-Featuring a 100% Company Safe Harbor Match on your first 6% deferral immediately upon eligibility.

• Paid Time Off -Unlimited Time Off for Exempt (salaried) employees, as well as generous PTO for Non-Exempt (hourly) employees, plus 11 paid company holidays and a paid volunteer day.

• 12 weeks of Paid Parental Leave

• Maven Family Planning - provides support through your Parenting journey including egg freezing, fertility, adoption, surrogacy, pregnancy, postpartum, early pediatrics, and returning to work.

AndSOmuch more! We continue to enhance our program, so be sure tocheck our Benefits page here for the latest. Ourteamcan share more during the interview process!

Early Warning Services, LLC ("Early Warning") considers for employment, hires, retains and promotes qualified candidates on the basis of ability, potential, and valid qualifications without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote equal employment opportunity and affirmative action, in accordance with all applicable federal, state, and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our employees.