Control and Effectiveness Support Leader

As a leading regional bank, SouthState has been providing financial solutions to individuals, families, and businesses in the Southeast for more than 100 years. SouthState team members strive to create remarkable experiences while building meaningful and lasting relationships. We are proud to be a reflection of the communities we serve, and our team members share core values that make SouthState a great place to bank, and a great place to work.

SUMMARY/OBJECTIVES

Position is primarily responsible for providing operational risk expertise, support and guidance to first line business units in planning and executing strong and sustainable programs and processes to support required internal and external risk and compliance requirements.

ESSENTIAL FUNCTIONS

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Participate in large, Bank-wide initiatives, such as Merger activities and new system/process selection, design and implementation.
• Supports South State's ERM Framework by partnering with Enterprise Risk Management, Operational Risk Management and Business Risk Leaders in the risk assessment process, developing and maintaining business Risk Registers and Assessments and implementing strategies to mitigate operational or emerging operational risk.
• Working closely with assigned Business Risk Leaders to serve as liaison and central coordination point for the "first line" business units for various risk activities such as:
  • Implementing and assisting in the coordination of designated ERM/ORM/Compliance and external requirements
  • Providing support to the Business Risk Leaders by helping to ensure consensus and mutual understanding of risks and that mitigation activities are commiserate with the level of risk.
  • Monitoring risks and issues for escalation/resolution/prioritization and timeliness.
  • Support processes and procedures development to ensure compliance with policies and/or requirements.
• Supports assigned business lines in understanding and identifying enterprise and business process risks and designing and implementing programs, processes and procedures to address and mitigate those risks.
• Develop and implement business specific processes and controls, oversight and mitigation/resolution strategies to address gaps, emerging risks and evolving business plans.
• Provide SME in operational risk for assigned business units in understanding and implementing requirements or changes to requirements.
• Assist lines of business in designing, documenting and evaluating processes and risks and then understanding and/or leading the business to implement new, more robust, automated, and more effective and sustainable controls
• Ensure plans/programs/processes designed and implemented adhere to appropriate policies and regulations on an ongoing basis and adjust as needed.
• Lead, coordinate, and oversee work groups assigned to remediate identified issues as needed or appropriate.
• Assist in the development and implementation of first line monitoring and reporting functions as appropriate.

OTHER DUTIES

• Accepts other duties as assigned.

COMPETENCIES

• Prior management and/or supervisory experience. Experience working across lines of business with all levels of leadership, including executive leadership.
• Strong negotiation skills and the ability to work through and solve complex problems while gaining consensus. Strong project management skills.
• Strong oral and written communication skills, including but not limited to executive summary development and delivery, process flow development and design, and presentation development and delivery.
• Ability to effectively partner across all levels of team members in the line of business.

Qualifications, Education, and Certification Requirements

• Education: Four Year College degree required.
• Certifications: Certified Regulatory Compliance Manager (CRCM), Certified Risk Professional (CRP) or equivalent designation.
• Experience: Minimum of 8 years broad based general banking experience, with a minimum of 5 years in operational risk and/or operations. Experience working with all lines of defense.
  • Experience leading projects of significant complexity and playing a key role in large complex projects with significant customer or employee impact.

TRAINING REQUIREMENTS/CLASSES

Required annual compliance training, New Employee Orientation

PHYSICAL DEMANDS

Must be able to effectively access and interpret information on computer screens, documents, reports, and cash denominations, and identify customers. This position requires a large amount of time in front of a computer. This can be done sitting or standing with use of the right desk. This position requires lifting boxes and coin on a daily basis. This position requires the ability to drive a company vehicle to and from other locations. This position may require bending and reaching.

WORK ENVIRONMENT

Telecommuting roles no matter if hybrid or 100% full time telecommuting must have a secure home office environment that is free from background noise and distractions. They must also have a reliable private internet connection that is not supplied by use of cellular data (hot spot). Cable or fiber connections are preferred. Requirements are subject to change, as new systems and technology is delivered.

TRAVEL

Travel may be required to come to meetings as needed.

Benefits | SouthState Careers