Biotage is the Global Go-To Separations Company, supporting customers from drug discovery and development through to diagnostics and analytical testing with intelligent and sustainable workflow solutions. Our expertise and top-tier separation solutions play a key role in streamlining our customers' workflows and improving their outcomes. Our customers span a broad range of market segments including Pharmaceutical, Biotech, Contract Research and Contract Manufacturers as well as Clinical, Forensic and Academic laboratories in addition to organizations focused on Food safety, Clean water and Environmental sustainability. Biotage offers a comprehensive benefits package including health, dental, and vision insurance as well as a 401k program w/ company match, paid parental leave and more! Scope of Responsibility:
Daily responsibility to oversee all incoming inventory receipts and outgoing order fulfillment. Manage team tools and supplies replenishment and ensure team adherence to processes.
Position Summary:
This position is responsible for the quality and efficiency of all warehouse functions including customer order fulfillment and shipment, receiving of incoming products/goods, inventory management and compliance with all applicable policies and procedures. The warehouse Supervisor is also accountable for warehouse cleanliness and maintenance, shipping/freight vendor feedback, staffing and scheduling of Warehouse Associates and compliance with all applicable policies and procedures.
Key Accountabilities/Essential Job Functions:
Monitor and manage the quality of work performed by Warehouse Associates to meet team objectives on shipping, receiving and inventory tracking. Report work quality results and concerns to Production Manager.
Prepare orders for domestic and international shipment utilizing UPS Worldwide/FEDEX and other freight vendors and business systems.
Coordinate shipments and pickups of demo/show systems
Management of daily Cycle Count Program and weekly warehouse preparedness checklists.
Management of warehouse daily workload including assignment of Warehouse Associates to receipt processing, storage of incoming goods and order fulfilment.
Oversight and leadership of warehouse associates to ensure personal workspace and warehouse space meet established 5S procedures and standards.
Manage inventory accuracy to ensure ERP system and physical inventory are aligned and 100% accurate. Perform root-cause analysis on inventory discrepancies.
Hold Warehouse personnel responsible for compliance with all applicable safety policies and procedures.
Responsible for the onboard training of new hires in the Warehouse Department.
Effectively plan and coordinate associate schedules to meet warehouse demands during business hours each day. Prepare weekly staffing schedule for review by Production Manager.
Work with customer service, accounts receivable and purchasing to resolve issues related to customer order fulfillment or inventory tracking.
Collaborate with Customer Service Supervisor and Customer Service representatives to meet demands for expedited shipments.
Oversight of Warehouse Associates to ensure adherence to all warehouse processes and documentation requirements.
Is a backup to Warehouse associate in times of need
Management of backlog report to ensure sales orders are being shipped, and needs for orders are communicated
Work on special projects and other duties as needed.
Knowledge/Skills/Experience/Education Requirements:
Ability to complete the entire order fulfilment process from picking list generation through picking of goods, packing of goods for transit, labeling and shipment processing within ERP system.
Ability to onboard and train new Warehouse Associates on all warehouse functions.
Ability to utilize ERP system and related warehouse documentation to investigate any stocking or order fulfillment issues to determine root-cause and take necessary corrective actions.
At least 5 years of experience working in a Production warehouse setting (minimum 5 years).
At least 3 years of experience in a group leader or supervisor role within warehouse setting.
Requires prior experience working within a continuous improvement environment, leadership of process improvement a strong plus.
Strong detail-orientation; ability to perform quality checks on the work of others.
Highly adaptable to changes in the work environment and ability to drive results in a face-paced, international environment.
Strong working knowledge of inventory software and order processing systems. Proficiency in Office suite a plus. Dynamics 365 experience a plus.
Strong experience utilizing UPS Worldship/FEDEX and other shipping systems.
Managing any freight forwarders that are being utilized - communicating and providing updates as needed
Ability to manage daily warehouse functions independently, uses sound judgement when prioritizing tasks and escalating issues.
Strong verbal and written communication skills; ability to communicate effectively with individuals of all levels within an organization.
Strong analytical and problem-solving skills.
Strong math aptitude with ability to calculate figures and amounts.
Ability to quickly learn the range of Biotage products.
Minimum HS diploma or equivalent with preference toward applicable Associate degree or higher
Physical Demands:
The employee must regularly lift and /or move up to 25 pounds, frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds.
Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.
While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb mobile stairs or ladder, balance; stoop, kneel, crouch, or crawl and talk or hear. The employee is frequently required to sit.
Work Environment:
While performing the duties of this job, the employee is occasionally exposed to extreme cold (non-weather-controlled environment) and extreme heat (non-weather environment). The noise level in the work environment is usually moderate.
No overnight travel anticipated. Potential to run miscellaneous errands to vendors and freight companies (requiring a valid driver's license).
|