Business Analyst II

Segra
life insurance, vision insurance, parental leave, paid holidays, 401(k)
United States, West Virginia, Charleston
1200 Greenbrier Street (Show on map)
Feb 05, 2025
Business Analyst II Arkansas, USA * Missouri, USA * North Carolina, USA * South Carolina, USA * Texas, USA * Virginia, USA * West Virginia, USA Req #2293 Wednesday, February 5, 2025 Segra is searching for a dynamic and experienced Business Analyst II. This is a hybrid Business Analyst/Systems Analyst role. Role Overview: The Business Analyst II will be responsible for collection and documentation of all As Is processes. They will work with Department Leaders to collect business requirements for process revisions, enhancements, and the creation of To Be processes. This includes identifying and evaluating a business's current processes involving analyzing existing workflows, systems, and practices to understand how work is currently being done. They will work with IT to project manage process/requirement work and manage all end-to-end coordination and communication with internal stakeholders to ensure process changes do not negatively impact other organizations. The Business Analyst II will take a proactive approach to monitoring end-to-end processes within the organization. They will be responsible for identifying areas where efficiencies can be improved and recommending solutions to address any gaps or areas in need of improvement. Required Qualifications: Must have a minimum of 3 years of experience of business analysis in technology Must have prior experience in requirement gathering and business process Preferred Qualifications: Prior experience in Telecommunications is preferred Bachelor's Degree and/or equivalent experience Minimum of 3 years of experience pertaining to the telecommunications industry desired Two-year process management experience required MS Office knowledge Knowledge and experience with telecommunications network technologies, protocols, and operations Ability to develop and coordinate multiple processes and business requirements Demonstrated clear, informative, persuasive and collaborative verbal and written communication skills Must have the ability to work independently and effectively in a fast-paced environment Must exhibit honesty, integrity and courtesy in all interactions Must possess strong work ethic in supporting customer needs, responding promptly and consistently About Segra: Segra is one of the largest independent fiber network companies in the nation, able to offer state-of-the-art communication solutions backed by always-on customer service. We are known for our future-forward infrastructure and state-of-the-art voice and data technology solutions for businesses and the public sector, as well as wholesale transport services to some of the world's largest carriers. Our network features the latest advances in IP, ethernet, and dark fiber architectures, as well as high performance data centers. Furthermore, our network powers technology solutions such as hosted voice, security, and cloud. Segra has engineered our entire company operations to put our customers at the very center of everything we do. We invest in the communities we serve by hiring locally and continually upgrading our network infrastructure. Segra has over 1200 employees, 500k+ on-net and near-net buildings, and 44k+ fiber-route miles. We exist purely to help businesses within our footprint be successful. Benefits Overview: Segra offers a very robust benefits package to our full-time employees, some of which include: Medical, dental, vision insurance Life insurance 401(k) match Flexible Spending/Health Savings Accounts Tuition and gym reimbursements Vacation/PTO, paid holidays, floating holidays Volunteer days, parental leave Legal, accidental, hospital indemnity, identify theft, pet insurance Our Commitment to Equality: Segra is an equal opportunity employer and prohibits discrimination of any kind. Segra does not discriminate on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor. Other details Job Family 50 Pay Type Salary Apply Now Arkansas, USA Missouri, USA North Carolina, USA South Carolina, USA Texas, USA Virginia, USA West Virginia, USA Share this job: