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Banquet Manager

Crescent Hotels & Resorts
401(k)
United States, Virginia, Fairfax
11787 Lee Jackson Memorial Highway (Show on map)
Feb 05, 2025
Description

Are you a passionate Banquet Manager, who is not afraid of thinking outside the box? Then, we have the job for you! Come and Join Team Crescent.
As a Banquet Manager, you will strategically lead the team to take guest satisfaction to the next level.

We understand what it takes to be a part of something great. We will encourage you to bring your true self to work every day, we will celebrate you and we will cheer you on as you shine bright in your career journey. Whether it be our health & wellness programs, best in class learning and development or our travel discounts that 'feed your inner explorer', we work hard to create and deliver on what YOU need. We are ready for you to start your journey with us where You Belong. We Care. Shine Bright.
We are committed to providing you with:

* An exceptional benefit plan for eligible associates & your family members
* 401K matching program for eligible associates
* Discounts with our Crescent managed properties in North America for you & your family members

The Banquet Manager is responsible for hiring, training, and directing the banquet staff in servicing all banquet activities in order to ensure a successful function and repeat business.

Essential Job Functions:
* Interview, hire, train, recommend performance evaluations, resolve problems, provide open communication and recommend discipline and/or termination when appropriate.
* Supervise the set-up of function rooms to include placement of linens, silverware, china, and glassware according to event order specifications. Visually inspect, function rooms and equipment prior to functions for cleanliness, proper inventory, and set up.
* Verbally communicate, in a calm, positive demeanor, during the course of the function with the kitchen, service, beverage, convention services, and engineering staff, as well as the guest host to ensure timely execution of events, quality service, and adherence to all applicable federal, state, local safety and health regulations and corporate standards.
* Supervise clean-up of function room and proper breakdown and storage of equipment.
* Enter billing information into point of sale/automated sales system in order to generate a final guest check. Process payroll for each event which includes calculating number of hours worked and gratuity distribution.
* Check staff attendance according to schedules, adjust and reassign server stations, as necessary, in order to provide quality service during functions.
* Communicate both verbally and in writing to provide clear direction to staff.
* Comply with attendance rules and be available to work on a regular basis.
* Perform any other job-related duties as assigned.

REQUIRED SKILLS AND ABILITIES:
* Self-starting personality with an even disposition.
* Maintain a professional appearance and manner at all times.
* Willing to pitch-in and help co-workers with their job duties and be a team player.
* Must have comprehensive knowledge of food and beverage preparations, service standards, guest relations and etiquette.
* Knowledge of all applicable federal, state and local health and safety regulations.
* Ability to grasp, lift, carry or transport up to 50 pounds.
* Manager food handler certification, and alcohol awareness certification or attain within 30 days of hire.

Qualifications
Behaviors
Team Player - Works well as a member of a group
Loyal - Shows firm and constant support to a cause
Innovative - Consistently introduces new ideas and demonstrates original thinking
Leader - Inspires teammates to follow them
Functional Expert - Considered a thought leader on a subject
Enthusiastic - Shows intense and eager enjoyment and interest
Detail Oriented - Capable of carrying out a given task with all details necessary to get the task done well
Dedicated - Devoted to a task or purpose with loyalty or integrity
Motivations
Self-Starter - Inspired to perform without outside help
Growth Opportunities - Inspired to perform well by the chance to take on more responsibility
Goal Completion - Inspired to perform well by the completion of tasks
Flexibility - Inspired to perform well when granted the ability to set your own schedule and goals
Financial - Inspired to perform well by monetary reimbursement
Entrepreneurial Spirit - Inspired to perform well by an ability to drive new ventures within the business
Ability to Make an Impact - Inspired to perform well by the ability to contribute to the success of a project or the organization
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
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