Children's Services Coordinator

Who We Are

At Hamilton Families, our mission is to end family homelessness in the San Francisco Bay Area. Since 1985, we have been meeting the most urgent needs of unhoused families in our community. Our programs specialize in preventing family homelessness when possible, providing shelter and transitional housing to families in times of need, supporting the wellbeing and academic achievement of children who experience homelessness, and quickly returning families to safe and stable housing throughout the Greater Bay Area. At Hamilton Families, we believe the San Francisco Bay Area is at its best when people from all backgrounds can start a life here, raise a family here, and thrive here. We envision a Bay Area where housing is accessible and affordable, where homelessness is rare, brief, and nonrecurring, and where all people and families have a safe and stable place to live. We foster an inclusive environment where diverse perspectives are valued and contribute to our collective success. Our commitment to inclusivity ensures every team member feels respected, supported, and empowered to thrive.

What You'll Do

We're excited to be adding a Children Services Coordinator to our growing team! This is an engaging and rewarding opportunity that plays an integral role within the organization. We are looking for someone who is passionate about working with our participants and contributing to the fight against homelessness. The Children Services Coordinator will report directly to the Children Services Manager and be part of the Shelter Program. This position is responsible for planning, organizing, and leading a wide variety of activities for children ranging in age from infancy to teens.

What Your Day Looks Like

• Supervise and engage with children in activities like playtime, tutoring, arts & crafts, field trips, preparing snacks, while ensuring their safety and a clean environment
• Plan, prepare, and lead activities for the "Hamilton Out of School Time" afterschool program
• Collaborate with the Children Services Manager to plan, facilitate, and evaluate events and activities for the children and volunteers while conducting regular feedback on activities and performance
• Assist with communicating and coordinating with volunteers to create engagement and fulfilling the program's needs
• Supervise Children Services Associates, and conduct regular meetings, record keeping, performance reviews, and coaching
• Maintain communication with families about the program and available community resources
• Model and promote positive behaviors related to life skills, self-care, social interactions, and time management
• Uphold professional boundaries and confidentiality with participants
• Participate in staff training and development and contribute to weekly case reviews
• Respond appropriately to emergencies and contact the appropriate responders, staff, or supervisor
• Assist in coordinating partnerships and onsite programming, maintaining accurate records, and ensuring HIPPA compliance
• Track and input participant data and service information to Salesforce and CMS
• Transport children to and from school, field trips, and other activities

• Support evening and weekend program events as requested

What Makes You Successful in This Role

• Ability to work and collaborate with a diverse group of people on projects and making decisions for the benefit of our participants
• Highly organized, self-motivated, and capable of working independently to meet goals
• Demonstrated ability to exercise appropriate judgement and uphold policies and procedures
• Sensitivity to the needs of families experiencing homelessness
• Excellent communication and organizational skills

What You Bring

• A background in working with nonprofit organizations, social services organizations, or community-based programs
• 2+ year of experience working with children and or families in a licensed childcare setting
• High school diploma or GED required along with 12 core semester units in early childhood education/ development
• 16 hours EMSA CPR and First Aid Certification
• Highly proficient in Microsoft Office Suite, Salesforce, and other software
• Ability to travel locally and long distance to meet with vendors and participants

We encourage applicants to apply even if they feel they do not meet all the listed criteria. We value diverse perspectives and believe in the potential for growth and development within our team. Your unique skills and experiences may be exactly what we need to succeed together.

Why Choose Us

• Our commitment to welcome all individuals creates a richness of viewpoints and keen ability to challenge established thinking
• Enjoy excellent medical, dental, and vision coverage

• Employer matched 403(b) retirement plan
• Wellness and commuter benefit programs
• Paid time off and holidays

Our Values

• Resourceful
• Helpful/ "Yes, And"
• Growth Mindset
• Data Informed
• EDI: Equitable, Diverse, and Inclusive

Compensation Range: $65,000 annual salary

Position Type: Full-time, Exempt

Union Representation: No

Location: Golden Gate Ave, San Francisco, CA 94102

Hamilton Families is proud to be an Equal Employment Opportunity employer. Equity, diversity, and inclusion are central to our organization. We actively seek and prioritize diversity in our teams. We welcome applications from people with a variety of backgrounds and ages, including people of color, candidates with lived experiences, candidates in the LGBTQ+ community, and candidates who identify personally at any part of the gender spectrum. Additionally, we are committed to working with and providing reasonable accommodations to individuals with disabilities.