Call Center Supervisor

TEKsystems
$25.00 - $35.00 / hr
life insurance, sick time, 401(k), retirement plan
United States, California, Orange
Feb 01, 2025
Description The job duties will include but not limited to quoting customers via phone, fax or email, and processing and expediting orders via fax or email. -Managing a team of 5-8 Creating clear guidelines and expectations with team and holding each individual to KPIs Managing monthly one on ones and performance reviews Dealing with electronic invoices -Taking inbound calls from customers/ clients - Providing quotes and wait times for certain products -outbound calls to prospective clients and explaining offers and pricing Skills Customer service, Customer support, Call center, Technical support, microsoft office Top Skills Details Customer service,Customer support,Call center Additional Skills & Qualifications 2-5 years of experience Experience Level Expert Level #prioritywest Pay and Benefits The pay range for this position is $25.00 - $35.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Orange,CA. Application Deadline This position is anticipated to close on Feb 7, 2025. About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.