IT Support Technician

TEKsystems
$17.00 - $23.00 / hr
life insurance, sick time, 401(k), retirement plan
United States, Iowa, Muscatine
Feb 01, 2025
Our client is looking for someone to work onsite everyday in Muscatine. There are 2 shifts available: Monday-Friday 8-5pm and 4-12am Description TEKsystems' client in Muscatine, IA is looking to add an IT Support Technician to their team on a long-term opportunity. Qualified individuals must have previous experience supporting technology for users with a focus on customer service. We are looking for a Level 1/2 IT Support technician for an ongoing contract within their enterprise IT team, supporting operational (and occasionally project needs) for their manufacturing plant in Muscatine, IA. On a day-to-day basis this technician will be assisting the end users on site with issues related to hardware, software, Office 365, mail, passwords, functionality and general enterprise support for Windows Enterprise, Microsoft Office Suite, and other various manufacturing related technology. This technician will be taking on the bulk of the L1 Service Desk calls. Day to day responsibilities: - Primarily Service Desk and Desktop support for local users, mostly written ticket requests responding to a shared queue. - End Users are factory and office workers at the Muscatine, IA location Pay and Benefits The pay range for this position is $17.00 - $23.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Muscatine,IA. Application Deadline This position is anticipated to close on Feb 7, 2025. About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.