Director-Student Support Services

Job Summary: The Director-Student Support Services is responsible for one or more total functions within the San Manuel Gateway College. Develops, gathers, organizes, and distributes academic resources in order to facilitate student learning. Performs other duties as needed.

Education and Experience: Bachelor's Degree required. Master's Degree in Instructional Technology, Information Systems, or Business and Administration preferred. Minimum three years of experience in Information Technology required. Minimum one year of experience in Blackboard or similar online course management software, software and hardware troubleshooting, LAN technologies such as Ethernet, wireless networking, file and print services required.

Knowledge and Skills: Able to read; write and speak with professional quality; use computer and software programs necessary to the position (e.g., Word, Excel, Power Point, Access); operate/troubleshoot basic office equipment required for the position. Able to relate and communicate positively, effectively, and professionally with others; provide leadership; be assertive and consistent in enforcing policies ensuring compliance with regulatory standards, rules and laws; work calmly and respond courteously when under pressure; lead, supervise, teach, and collaborate; accept direction. Able to communicate effectively in English in person, in writing, and on the telephone; think critically; work independently; perform basic math and statistical functions; manage multiple assignments; compose written material; work well under pressure; problem solve; organize and prioritize workload; recall information with accuracy; pay close attention to detail. Able to distinguish colors as necessary; hear sufficiently for general conversation in person and on the telephone, and identify and distinguish various sounds associated with the workplace; see adequately to read computer screens, and written documents necessary to the position.

Licensures and Certifications: Valid Driver's License required at time of hire.

Loma Linda University prohibits sex discrimination in any education program or activity that it operates. Individuals may report concerns or questions to the Title IX Coordinator. The notice of nondiscrimination is located at https://llu.edu/about-llu/policies/sex-discrimination-sexual-misconduct-title-ix.