Quality Assurance (QA) Program Manager
 The Rector & Visitors of the University of Virginia | |
$60,000 annually. Employees new to UVA eligible for a $2,000 sign-on bonus!
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paid time off, paid holidays
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 United States, Virginia, Charlottesville | |
| 1215 Lee Street (Show on map) | |
 Jan 29, 2025 | |
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We are excited to announce an opportunity within our Facilities Management Operations team for a Quality Assurance (QA) Program Manager in the Landscape Services Department. This influential and impactful role will oversee the Landscape QA inspection program. The QA Program Manager will be instrumental in ensuring the services provided by the Landscape Department meet the quality standards set forth by the University. The inspections performed by you and your team provide vital information on the current standing of our program and help shape the direction of the Landscape Department in the future. Key areas of responsibility of the QA Program Manager role include:
Develop and implement QA strategies to improve the overall inspection program. Create, employ, and administer inspection schedules, ensuring that inspections are performed on time and provide detailed information to the Landscape Services Management Team. Monitor all inspection results to determine future inspection schedules, including any re-inspections necessary in deficient areas.
Drive continuous improvement initiatives in the inspection process, using data from the inspections to optimize the QA program. Analyze the inspections to determine the root cause of deficiencies and share insights with the Landscape Services Team.
Guide, mentor, and inspire other members of the organization ensuring all inspections align with expected levels of service. Foster a positive atmosphere that encourages professional growth and skill development to create a culture of continuous development within the team.
Use the data generated by the inspections to identify trends in buildings, space types, etc. Generate detailed reports that are easily understood by the Landscape Operations Team.
Present inspection data and trends to Landscape teams and leadership. Use the inspection results to provide actionable insights to help drive change to the existing Landscape program. Required Qualifications:
Preferred Qualifications:
More about the Organization: UVA FM's Landscape Services department is tasked with maintaining nearly 1,200 total acres of Grounds with over 300 being intensely managed space. Responsibilities include care of elaborate botanical gardens, thousands of trees, multiple storm water ponds and basins, large areas of turf, debris and litter removal, and supporting countless University events to just name a few. The overarching task for the department is ensuring that the Grounds of the University are safe, and healthy using sustainable landscape management practices. Facilities Management supports the University of Virginia's wide range of academic, research, and patient care programs. With nearly 1,200 employees, Facilities Management incorporates the values of respect, integrity, stewardship, and collaboration into its service operations and internal programs. The organization is dedicated to service excellence and is responsible for the day-to-day operation, repair, and maintenance of UVA's buildings, infrastructure, and grounds as well as other University-owned and leased properties. Anticipated Compensation:Starting at $60,000 annually. Employees new to UVA eligible for a $2,000 sign-on bonus! This is an exempt-level full-time position with UVA benefits. Employee benefits package highlights include:
Selected candidates will be required to complete all required background checks prior to the first day of employment. Application Process: Please apply online and search for R0069361. Internal applicants must apply through their UVA Workday profile by searching 'Find Jobs.' Complete an application online with the following documents:
Upload all materials into the resume submission field, multiple documents can be submitted into this one field. Alternatively, merge all documents into one PDF for submission. Applications that do not contain all required documents will not receive full consideration. References will be completed via UVA's standardized process SkillSurvey. A total of five references will be requested via SkillSurvey during the final phase of the interview process.A minimum of three is required. For information regarding the position or the application process, please contact Jessica Speth, js9rk@virginia.edu. The University of Virginia, including the UVA Health System which represents the UVA Medical Center, Schools of Medicine and Nursing, UVA Physician's Group and the Claude Moore Health Sciences Library, are fundamentally committed to the diversity of our faculty and staff. We believe diversity is excellence expressing itself through every person's perspectives and lived experiences. We are equal opportunity and affirmative action employers. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender identity or expression, marital status, national or ethnic origin, political affiliation, race, religion, sex, pregnancy, sexual orientation, veteran or military status, and family medical or genetic information. | |