Field Support Technician

Rockwell Automation is a global technology leader focused on helping the world's manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility -our people are energized problem solvers that take pride in how thework we do changes the world for the better.

We welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work. And if that's you we would love to have you join us!

Job Description

Your role will involve performing system engineering and field services for automation process control projects using Distributed Control Systems (DCS), programmable controllers, drives, motor control centers, and other related technologies. The engineer will design and implement moderate to complex system architectures, analyze existing systems, and provide solutions to program support deficiencies. Key activities include system design, engineering, programming, factory and site testing, and problem resolution. We ask that you have flexibility, and a mindset to support multiple phases of project execution.

Perform system engineering and field services for automation projects involving PlantPAx DCS, Logix systems, PowerFlex drives, FactoryTalk View, Historian, and AssetCentre platforms.

Design, implement, and analyze moderate to complex system architectures and automation solutions.

Execute engineering tasks, including software programming, system design, testing (factory and site), and field services.

Identify, analyze, and resolve program support deficiencies, while recommending corrective actions.

Collaborate effectively as part of a project team, demonstrating flexibility to adapt to changes and tackle challenges.

Travel to customer sites as needed, supporting installation, testing, and troubleshooting efforts (travel may average 60%).

Bachelor's degree in Engineering, Industrial Automation, Electronics, Electrical Technology, or equivalent.

At least 1 year of experience in DCS systems development, having led or participated in large and complex projects within the process industry.

Hands-on experience with Rockwell Automation products, including PlantPAx, Logix, Drives, Software, and Industrial Components.

Advanced proficiency in English for both oral and written communication.

Availability and willingness to travel to customer sites for project support.

The Preferred - You Might Also Have

Experience with VMware environments, networking, and industrial communication protocols.

Comprehensive mindfulness programs with a premium membership to Calm

Volunteer Paid Time off available after 6 months of employment for eligible employees

Company volunteer and donation matching program - Your volunteer hours or personal cash donations to an eligible charity can be matched with a charitable donation.

Employee Assistance Program

Personalized wellbeing programs through our OnTrack program

On-demand digital course library for professional development

Report to: ENGINEERING MANAGER, SYSTEMS AND SOLUTIONS BUSINESS

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We believe that employee diversity is a key element of our common future. We provide opportunities for talent development and growth with the entire organization. We support equality by celebrating the individuality of every person, regardless of their origin and identity. We appreciate the unique cultural pattern and variety of experiences in each of us. We invite all who want to join and change the world of our organization.

Rockwell Automation's hybrid policy aligns that employees are expected to work at a Rockwell location at least Mondays, Tuesdays, and Thursdays unless they have a business obligation out of the office.