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Denial Management Specialist

NorthShore University HealthSystem
paid time off, tuition reimbursement
United States, Illinois, Warrenville
4201 Winfield Road (Show on map)
Jan 29, 2025

Position Highlights:

  • Position: Denial Management Specialist
  • Hourly Pay Range: $22.14-$33.21/hour. The hourly pay rate offered is determined by a candidate's expertise and years of experience, among other factors.
  • Location: Warrenville IL
  • Full Time/Part Time: Full Time
  • Hours: Monday-Friday, 8am-430pm

A Brief Overview:
Reviews claim denials which pertain to medical necessity, pre-certification, authorization, and level of care requirements. This involves interaction with Physician Practices, Providers and Payers.

What you will do:

  • Reviews and resolves denied patient insurance claims.
  • Works closely with internal departments in determining accurate denial and process for appeal. Contacts insurance companies/payer or patients to gather information necessary to complete the appeal process.
  • Sends appeals to insurance companies regarding denials by resubmitting corrected claim, submitting medical records and writing appeals letters in a timely manner
  • Provides process improvement recommendations to Supervisor to decrease future denials.
  • Utilizes software tools to identify denial, trends and payer issues. Shares findings with stakeholders.
  • Follows up on pending claim denials after appeal has been processed -by the insurance company.
  • Collaborates in the collection of data and sends monthly "Managed Care Denial Report" to appropriate department Leaders including: Physician Coding Manager; Physician Billing Manager and Director, VP of EEH Physician Practices and Vice President of EEH Revenue Cycle.
  • Maintains positive working relationships both externally and internally.

What you will need:

  • High School Required
  • 2 Years previous patient billing Or
  • 2 Years managed care experience
  • Extensive computer knowledge and experience
  • Knowledge of standard billing guidelines, CPT/ICD9 coding, usual and customary (U& C) schedules

Benefits:

  • Career Pathways to Promote Professional Growth and Development
  • Various Medical, Dental, and Vision options
  • Tuition Reimbursement
  • Free Parking at designated locations
  • Wellness Program Savings Plan
  • Health Savings Account Options
  • Retirement Options with Company Match
  • Paid Time Off and Holiday Pay
  • Community Involvement Opportunities

Endeavor Health is a fully integrated healthcare delivery system committed to providing access to quality, vibrant, community-connected care, serving an area of more than 4.2 million residents across six northeast Illinois counties. Our more than 25,000 team members and more than 6,000 physicians aim to deliver transformative patient experiences and expert care close to home across more than 300 ambulatory locations and eight acute care hospitals - Edward (Naperville), Elmhurst, Evanston, Glenbrook (Glenview), Highland Park, Northwest Community (Arlington Heights) Skokie and Swedish (Chicago) - all recognized as Magnet hospitals for nursing excellence. Located in Naperville, Linden Oaks Behavioral Health, provides for the mental health needs of area residents. For more information, visit https://www.endeavorhealth.org/careers.

When you work for Endeavor Health, you will be part of an organization that encourages its employees to achieve career goals and maximize their professional potential.

Please explore our website (https://www.endeavorhealth.org/careers) to better understand how Endeavor Health delivers on its mission to "help everyone in our communities be their best".

Endeavor Health is committed to working with and providing reasonable accommodation to individuals with disabilities. Please refer to the main career page for more information.

Diversity, equity and inclusion is at the core of who we are; being there for our patients and each other with compassion, respect and empathy. We believe that our strength resides in our differences and in connecting our best to provide community-connected healthcare for all.

EOE: Race/Color/Sex/Sexual Orientation/ Gender Identity/Religion/National Origin/Disability/Vets, VEVRRA Federal Contractor.

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