Client Value Operations Coordinator

Steptoe LLP
401(k)
United States, D.C., Washington
1330 Connecticut Avenue Northwest (Show on map)
Jan 28, 2025
Position(s) I am Applying for Client Value Operations Coordinator Steptoe LLP, a Washington, DC-based Am Law 100 firm, is actively seeking a Client Value Operations Coordinator. This role involves maintaining effective reporting and tracking of matter-based budgets using technology or creating dashboards in PowerBI. Additional responsibilities include working primarily with the Legal Project Management team on individual matter needs; data entry and basic analysis. Work closely with professionals in the Client Value Department, lawyers and with administrative departments such as Finance, Accounting, Billing, Marketing and Business Development, New Business Intake, the General Counsel's Office, IT and others. Essential Functions Intaking new matters for team review Maintain effective reporting and tracking of all matter-based budgets by leveraging existing technology and/or building dashboards in PowerBI; Ensure proper data hygiene by reviewing matter-based task codes and revise as necessary Work with LPMs to provide basic analysis on matter performance Continuously identify improvements to the LPM process and support change management of implementing these processes Identify opportunities to increase team efficiencies through process improvement or automation Provide assistance on other initiatives as needed Stay apprised of industry trends Non-Essential Functions Perform other tasks and project as assigned to meet the requirements of the position Minimum Qualifications Bachelor's degree required. PowerBI skills preferred. Entry level position. Success Factors Displays ability to learn and embrace new technologies. Displays strong project management and organizational skills Impeccable attention to detail Displays strong analytical skills Delivers high quality, accurate and timely work product and results, and demonstrates the ability to follow through on agreed objectives Takes initiative in his/her own professional development by seeking out feedback and learning new skills; continuously learning and improving his/her own LPM-related expertise Outstanding client service skills and responsiveness Excellent written and oral communication skills Ability to interact with all levels of the organization, employing a high degree of tact, diplomacy, and professionalism Ability to maintain strict confidentiality Ability to prioritize, juggle multiple tasks, and work in a fast-paced environment Must exhibit a high sense of urgency Must be team-oriented Proficiency with Microsoft Office Suite Experience with PowerBI, SQL preferred Work Environment Professional services environment Non-smoking environment Must be available to work beyond regular days and hours Must be able to work under tight deadlines & stressful situations The anticipated salary for this position is $55,000-$70,000. The actual base salary offered will be dependent upon the applicant's experience and qualifications, as well as other job-related factors, including but not limited to, relevant skills, education, certifications or other professional licenses held, and if applicable, geographic location. Steptoe offers a full range of benefits for you and your eligible dependents. Benefits currently include: medical, dental, vision, life, disability, dependent care, health care flexible spending accounts, 401K Plan, Profit-Sharing, Paid Time-Off and a robust Wellness Program. Steptoe LLP is an equal opportunity employer EOE/AA/Minority/Female/Disability/Veteran. All qualified applicants will receive consideration without regard to race, color, religion, gender, national origin, sexual orientation, gender identity and expression, marital status, mental or physical disability, genetic information, or any basis proscribed by applicable statutes.