Manager, Advocacy & Patient Affairs

Description

Syneos Health is a leading fully integrated biopharmaceutical solutions organization built to accelerate customer success. We translate unique clinical, medical affairs and commercial insights into outcomes to address modern market realities.

Our Clinical Development model brings the customer and the patient to the center of everything that we do. We are continuously looking for ways to simplify and streamline our work to not only make Syneos Health easier to work with, but to make us easier to work for.

Whether you join us in a Functional Service Provider partnership or a Full-Service environment, you'll collaborate with passionate problem solvers, innovating as a team to help our customers achieve their goals. We are agile and driven to accelerate the delivery of therapies, because we are passionate to change lives.

Discover what our 29,000 employees, across 110 countries already know:

WORK HERE MATTERS EVERYWHERE

Why Syneos Health

* We are passionate about developing our people, through career development and progression; supportive and engaged line management; technical and therapeutic area training; peer recognition and total rewards program.

* We are committed to our Total Self culture - where you can authentically be yourself. Our Total Self culture is what unites us globally, and we are dedicated to taking care of our people.

* We are continuously building the company we all want to work for and our customers want to work with. Why? Because when we bring together diversity of thoughts, backgrounds, cultures, and perspectives - we're able to create a place where everyone feels like they belong.

JOB SUMMARY

The Manager, Advocacy & Patient Affairs is a critical member of our team, responsible for supporting the development and execution of advocacy strategies that amplify patient voices within Syneos Health and for our biopharma clients. You'll collaborate with advocacy organizations, support new business development, and play a key role in delivering patient-centered solutions across both clinical and commercial activities. This role requires a strategic partner who can advise clients, craft compelling patient-facing content, and ensure seamless execution of advocacy initiatives.

Key Responsibilities:

* Client Management & Strategic Support:

o Serve as a key point of contact for advocacy and patient engagement, collaborating with clients to transform business needs into actionable, patient-focused solutions.

o Co-facilitate meetings with clients and senior management, ensuring strong relationships and building trust.

o Support the execution of advocacy project plans, ensuring alignment with client goals and strategic objectives.

o Contribute to identifying improvements for project efficiency and client satisfaction.

* Business Development & Growth:

o Assist senior management in developing Statements of Work (SOWs), budgets, and presentations, supporting business development efforts.

o Identify opportunities for organic growth within existing client relationships, helping expand our impact and foster long-term partnerships.

* Subject Matter Expertise:

o Advocate for strategies that prioritize patient needs, always considering their preferences in both internal and external efforts.

o Stay informed on global trends in patient advocacy and patient insights, applying this knowledge to influence Syneos Health strategies.

o Collaborate effectively with patient communities and represent Syneos Health's capabilities with empathy and professionalism.

o Stay up-to-date on therapeutic areas and clinical development processes to enhance patient engagement in clinical and commercialization efforts.

* Project Oversight & Operational Excellence:

o Assist with the planning and execution of projects, ensuring deadlines are met and client expectations exceeded.

o Support project timeline development, team coordination, and action plan creation.

o Participate in social media audits and help create engaging community-facing content, such as discussion guides and surveys.

o Play an active role in moderating patient advisory boards and council sessions.

* Collaboration, Culture, & People:

o Foster a spirit of collaboration across internal teams, ensuring client solutions are delivered seamlessly.

o Build strong relationships with patient advocacy organizations and stakeholders.

o Champion Syneos Health's core values, contributing to a positive and inclusive work environment.

o Support professional development and performance appraisals for team members, working closely with leadership.

* Financial Management:

o Contribute to budget development, invoice tracking, and financial forecasting, ensuring project costs stay on track.

o Assist with regular budget reconciliations and communicate financial details to both clients and internal teams.

Qualifications

What We're Looking For:

* Bachelor's degree or equivalent experience, with at least 4-5 years of relevant experience working with patient communities and advocacy groups.

* Deep understanding of the pharmaceutical industry, including experience with advocacy, medical affairs, and commercial teams.

* Proven ability to manage multiple projects and collaborate with cross-functional teams.

* Strong communication, interpersonal, and presentation skills, with the ability to engage effectively with diverse stakeholders.

* Passion for patient-partnered care and community engagement, with a commitment to patient advocacy principles.

* Proficiency in Microsoft Office Suite (Outlook, Teams, Word, Excel, PowerPoint, etc.).

* Ability to travel occasionally (<5%) for client meetings and departmental events.

Why Join Us?

At Syneos Health, we offer more than just a job-we offer a chance to be part of something truly impactful. You'll be working with a supportive and engaging team, tackling exciting challenges and driving change within the biopharma industry. We value collaboration, respect diverse perspectives, and are always looking for ways to grow and improve together. Join us in making a difference in the lives of patients worldwide!

Get to know Syneos Health

Over the past 5 years, we have worked with 94% of all Novel FDA Approved Drugs, 95% of EMA Authorized Products and over 200 Studies across 73,000 Sites and 675,000+ Trial patients.

No matter what your role is, you'll take the initiative and challenge the status quo with us in a highly competitive and ever-changing environment. Learn more about Syneos Health.

Additional Information:
Tasks, duties, and responsibilities as listed in this job description are not exhaustive. The Company, at its sole discretion and with no prior notice, may assign other tasks, duties, and job responsibilities. Equivalent experience, skills, and/or education will also be considered so qualifications of incumbents may differ from those listed in the Job Description. The Company, at its sole discretion, will determine what constitutes as equivalent to the qualifications described above. Further, nothing contained herein should be construed to create an employment contract. Occasionally, required skills/experiences for jobs are expressed in brief terms. Any language contained herein is intended to fully comply with all obligations imposed by the legislation of each country in which it operates, including the implementation of the EU Equality Directive, in relation to the recruitment and employment of its employees. The Company is committed to compliance with the Americans with Disabilities Act, including the provision of reasonable accommodations, when appropriate, to assist employees or applicants to perform the essential functions of the job.

AtSyneos Health, we believe in providing an environment and culture in which Our People can thrive, develop and advance. We reward and recognize our people by providing valuable benefits and a quality-of-life balance. The benefits for this position may include a company car or car allowance, Health benefits to include Medical, Dental and Vision, Company match 401k, eligibility to participate in Employee Stock Purchase Plan, Eligibility to earn commissions/bonus based on company and individual performance, and flexible paid time off (PTO) and sick time. Because certain states and municipalities have regulated paid sick time requirements, eligibility for paid sick time may vary depending on where you work. Syneos complies with all applicable federal, state, and municipal paid sick time requirements.

The annual base salary for this position ranges from $71,800 to $139,600. The base salary range represents the anticipated low and high of the Syneos Health range for this position. Actual salary will vary based on various factors such as the candidate's qualifications, skills, competencies, and proficiency for the role.