EPMO Student Intern- Summer 2025

Location: Hybrid
Compensation: $18-$25 hourly

Jump into the new world of health insurance:

At Blue Cross & Blue Shield of Rhode Island (BCBSRI), our business is healthcare. But our focus is on improving lives. Be part of a team that is large enough to make a difference but small enough to be innovative. Work in a rapidly changing field. Take a chance to be creative. Move outside the status quo. Shape new ideas with the power of a national brand behind you.

Join others who know diversity is strength:

We appreciate and celebrate everything that makes us unique: age, national origin, citizenship status, perspectives, experiences, physical or mental disability, military status, race, ethnicity, religion, gender, sexual orientation, gender identity and/or expression. Our diversity strengthens us as an organization and helps us better serve an increasingly diverse Rhode Island population.

Why this job matters:

The EPMO Portfolio directors and managers support achievement of BCBSRI's strategic objectives and metrics through management of the strategic and "keep the lights on"/mandate projects and programs.The successful candidate will serve as an intern, working directly with the portfolio managers, to support ongoing administrative and process improvement initiatives within the EPMO.This intern will work closely with the CAST Shared Services/EPMO leadership team to support and enhance our oversight and reporting practices to ensure that the EPMO is providing best practice support that ensures consistent delivery and execution of initiatives.This work will include, but is not limited to, assisting in creation of executive dashboards, reviewing and posting key documentation, updating outdated materials such as job aides, and facilitating and/or leading internal EPMO improvement initiatives. In this role, the intern will have the opportunity to learn and work with components of an established Project Delivery Life Cycle (PDLC) by providing direct hands-on support to the portfolio manager and project manager of one of BCBSRI's 2025 major strategic initiatives.

What you will do:

• Provide administrative support to the portfolio directors and managers, taking an active role in the creation of EPMO leadership reporting such as the monthly portfolio dashboards, Operating Committee materials and targeted leadership project updates. Actively participate in the EPMO reporting improvements initiative as directed by portfolio manage.

• Support the change management process by assisting with review of change request materials submitted by the project managers for approval, maintain the change request log and posting approved change requests. Work with the portfolio managers and the SharePoint support team as needed to help transform and automate this manually intensive process.

• Assist the portfolio managers with their portfolio budget reviews. Intern may be asked to review and analyze project and/or portfolio level reports and/or detailed financial transactions to help the portfolio managers ensure accurate portfolio budgets and to proactively identify potential risks.

• Assist the portfolio managers with their effort to clean up and redesign the EPMO SharePoint site to make it a current, user-friendly, informative site.

• Provide research and administrative support to enable the transformation of the EPMO PDLC from its current state to a more streamlined process that aligns with BCBSRI's LEAN initiatives. This work will include:

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  • Researching best practices, scheduling, facilitating, and documenting work sessions/meetings & reviewing and updating PDLC templated and job aides to align with updated processes
  
  
  
  

• Support team in 2025 agile journey planning

• Participate in intern group project and divisional scheduled engagements where possible, including community events or visits to BCBSRI retail stores

• Perform other duties as assigned

What you need to succeed:

• Comfortable working in a team-oriented environment
• Ability to lead and facilitate meetings and/or work sessions
• Critical thinking skills
• Creativity
• Strong organization & time management skills
• PowerBi experience preferred
• Reporting and analytical skills
• Proficiency with Microsoft Suite of Products (i.e., Word, Excel PPT, SharePoint); ideally some exposure to Microsoft Project & Microsoft Project Server products; experiencing creating or administering an effective website a plus
• Ability to effectively interact with all levels of the organization
• Ability to work independently after being provided instruction
• Ability to manage assigned tasks according to priority established by supervisor
• Willing to ask for help when needed
• Excellent verbal and written communication skills, with ability to convey complex or technical information in an effective manner

Location:

BCBSRI is headquartered in downtown Providence, conveniently located near the train station and bus terminal. We actively support associate well-being and work/life balance and offer the following schedules, based on role:

• In-office: onsite 5 days per week
• Hybrid: onsite 2-4 days per week
• Remote: onsite 0-1 days per week. Permitted to reside in the following states, pending approval from the Human Resources Department: Arizona, Connecticut, Florida, Georgia, Louisiana, Massachusetts, North Carolina, Oklahoma, Rhode Island, South Carolina, Texas, Virginia