ON-Call Shuttle Driver

The Marriott Renaissance Hotel is seeking a creative and skilled guest-focused on-call shuttle driver to join their team of fun-spirited team members! Our newly renovated 250+ room hotel, with nearly 5,000 square feet of meeting space, is conveniently located for business and leisure travelers. Must work evenings & weekends.

Our property is just a short drive from the world-famous Mall of America. Some of our features include a full-service modern American Restaurant concept, featuring creatively crafted interpretations of Food and Beverage made with a Minnesota twist. Other amenities include our indoor heated junior Olympic-sized pool, whirlpool, and 24-hour fitness center, as well as a recent complete remodel of the property with a local Minnesotan theme.

SPIRE Hospitality is a management company that creates memorable guest experiences and delivers best-in-class service at our hotels and resorts nationwide. We ensure you have the support, tools, and opportunities to get the job done, grow as an individual, and excel in your hospitality career.

We offer a comprehensive full-time and part-time benefits package consisting of EARLY PAY OR EARNED WAGE ACCESS, get paid before payday, medical, dental, vision, pet discount program, identity theft protection, pre-paid legal support, flexible spending accounts, matched 401K, life, critical accident or illness, short-and long-term disability, paid time off, wellness programs, wonderful hotel discounts, and much more. The pay range is $14!

Job Overview: Transport guests in a prompt, friendly, and courteous manner using safe driving practices.

Responsibilities and Duties:

• Comprehend and abide by all traffic regulations while transporting customers to and from the airport terminal or other designated site.
• Remain calm and alert, especially during emergencies or heavy hotel activity, and handle complications from driving in the local community.
• Listen, understand, and respond immediately to customer and employee inquiries and requests for assistance.
• Greet customers with a friendly and sincere welcome.
• Lift luggage, packages, and boxes from cars, buses, vans, and carts, placing items on the ground or onto baggage carts, conveyors, or other vehicles.
• communicate the features and services of the hotel facilities.
• Maintain an alert and attentive demeanor. Maintain cleanliness of the hotel vehicle by cleaning and washing it when appropriate.
• Take the vehicle for periodic servicing and fueling as required.
• Other duties include assisting as door person or bell captain when necessary.

Specific Job Knowledge and Skills:

The individual must possess the following knowledge, skills, and abilities and be able to explain and demonstrate that they can perform the job's essential functions, with or without reasonable accommodation.

• Ability to communicate effectively in English, both verbally and in writing, sufficient to ascertain and document appropriate pickup and drop-off points, etc.
• Ability to effectively deal with internal and external customers, some of whom require patience, tact, and diplomacy to defuse anger.
• Ability to read English to ascertain information from luggage tags and claim checks and identify specific airline/customer pickup and drop-off points and street signs.
• Ability to grasp, lift, and/or carry or otherwise move packages, boxes, and luggage weighing up to 75 lbs.
• Ability to stand, walk, and/or sit and perform essential job functions.
• Sufficient manual dexterity in one hand to load and unload luggage.
• Perform tasks requiring bending, stooping, kneeling, climbing stairs, and walking distances throughout the property.

Qualifications:

• Any combination of education and experience equivalent to graduation from high school or any other combination of education, training, or experience that provides the required knowledge, skills, and abilities necessary.
• Valid driver's license issued by the state in which the hotel is located. Provide evidence of insurability.
• No prior experience required. Prior driver, hospitality, Bell Person, or Door Person experience preferred.
• Additional language ability preferred.