Intern - Year Round (Shared Services Center - Payroll)

Overview

To gain valuable insight into Navy Federal's business, technology, resources and procedures by providing support in focused areas, applying knowledge and education. Participate in a collaborative, team driven network and interact with multiple departments. Receive guidance and direction from team and management. Utilize and further develop technical and soft skills, business knowledge, analytical techniques and creative problem-solving abilities. Provide professional execution of day-to-day tasks and special projects while working within established standards, policies and procedures. This is a year-round, Full-Time, flexible internship based on school schedule.

The HR SSC Personnel Management team is dedicated to delivering exceptional support to employees, business partnership with payroll and timekeeping questions and other services based on business need.

Responsibilities

• Provide support to assigned department; may work on small projects or portions of larger projects
• Assist and collaborate with various levels of staff to accomplish tasks/assignments
• Perform research and analysis; may include quantitative and/or qualitative analysis
• Maintain professionalism in all interactions, placing member service as priority
• Provide comprehensive day-to-day operational support
• Provide support in functional areas of the credit union
• May provide direct member service in high volume situations
• Process and update data in automated systems; may generate and analyze reports
• Perform other duties as assigned

Qualifications

• Must be pursuing a degree from an accredited college/university
• Ability to exercise initiative and good judgment to make sound decisions
• Ability to adapt to new technologies
• Ability to provide exceptional customer service
• Ability to work independently and in a team environment
• Desired - Communication with impact and be committed to self-development
• Effective interpersonal, verbal, and written communication skills
• Effective research, analytical, and problem-solving skills
• Effective skill maintaining accuracy with attention to detail and meeting deadlines
• Effective word processing and spreadsheet software skills
• Effective organizational, planning and time management skills
• Must be pursing degree from an accredited college/university

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