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To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. About Futureforce University Recruiting Our Futureforce University Recruiting program is dedicated to attracting, retaining and cultivating talent. Our interns and new graduates work on real projects that affect how our business runs, giving them the opportunity to make a tangible impact on the future of our company. With offices all over the world, our recruits have the chance to collaborate and connect with fellow employees on a global scale. We offer job shadowing, mentorship programs, talent development courses, and much more.
Fixed Term & Temporary
About Salesforce We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place. About Salesforce
We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place.
About Business Technology Design
As a UX Research Intern, you will work in the Business Technology Design team, an internal-facing, enterprise innovation team within Salesforce. We're a global team of UX designers, researchers, strategists, and engineers tasked with removing friction from the employee experience at Salesforce. We create meaningful digital experiences that help employees across the globe do their best work more effectively and efficiently. We help our own internal businesses, like Human Resources and Real Estate, recognize and adapt to change in their business landscape and partner with them to plot a course towards a more robust digital future, through human-centered design.
Our projects combine elements of strategic advisory, visioning, user research, ideation, storytelling, value propositions, workshop facilitation, rapid prototyping, end-user concept testing, and product delivery. Join us as we work to enable staff to live their best lives working at Salesforce.
What You'll Do:
- Support the development and execution of the Research Operations program, including participant recruitment, data management, and process optimization
- Work closely with your mentor and product leadership to define the details of your features and contribute to the overall direction of your product area
- Collaborate with UX design, engineering, and product management to understand critical research questions and craft a research approach to best answer them
- Conduct actionable user research to help guide the product team's decision-making and design process
- Solicit and incorporate feedback on your work from your mentor, other UX designers, and cross-functional team members
- Participate in usability testing sessions to gather feedback and help iterate on UX designs. Help document findings and make UX design recommendations for improvements based on real user interactions
What You'll Bring:
- Must be graduating between December 2025 - May 2026 with a Bachelor's degree. Programs such as human-computer interaction, sociology, psychology, communication, information science, or any program with an applied research component are preferred
- A strong portfolio, showcasing deep methodological strength, along with experience across all steps of a research process, such as: data collection, cleaning and analysis, synthesis, and documenting and sharing findings
- Commitment to learning from others and self-awareness of your strengths and growth areas and a desire to improve your skills
- Experience working and collaborating with diverse teams in a dynamic environment to understand, explore, and answer research questions
- Excellent written and verbal communication skills and a passion for sharing what you've learned in a simple yet compelling manner
Nice to Have:
- Experience turning qualitative findings into frameworks or design artifacts, a mixed-method background such as qualitative interviews and surveys (with related statistics), and/or experience using remote research tools and vendors such as SurveyMonkey, Qualtrics, UserTesting, etc
If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.
At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com. Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all.
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salesforce.com, inc.
Jan 17, 2025