Leave of Absence Coordinator

Hennepin Healthcare is an integrated system of care that includes HCMC, a nationally recognized Level I Adult Trauma Center and Level I Pediatric Trauma Center and acute care hospital, as well as a clinic system with primary care clinics located in Minneapolis and across Hennepin County. The comprehensive healthcare system includes a 473-bed academic medical center, a large outpatient Clinic & Specialty Center, and a network of clinics in the North Loop, Whittier, and East Lake Street neighborhoods of Minneapolis, and in the suburban communities of Brooklyn Park, Golden Valley, Richfield, and St. Anthony Village. Hennepin Healthcare has a large psychiatric program, home care, and operates a research institute, philanthropic foundation, and Hennepin EMS. The system is operated by Hennepin Healthcare System, Inc., a subsidiary corporation of Hennepin County.

Equal Employment Opportunities: We believe equity is essential for optimal health outcomes and are committed to achieve optimal health for all by actively eliminating barriers due to racism, poverty, gender identity, and other determinants of health. We are committed to equitable care and working in an environment that celebrates, promotes, and protects diversity, equity, inclusion, and belonging. We are committed to bringing in individuals with new cultural perspectives to assist in creating a more equitable healthcare organization.

SUMMARY:

We are seeking a Leave of Absence Coordinator to join our Benefits team. This full time role will work days (primarily remote).

Purpose of this position: Serves as a subject matter expert and administrator in the areas of absence management, workers compensation and workplace accommodations.

Responsible for evaluating and continuing to improve leave programs, including but not limited to: vended LOA policy and program, absence management, workers compensation and return to work.

The leave of absence coordinator is able to make independent decisions in adherence to federal and state regulatory leave and accommodation laws, time and attendance reporting, benefit eligibility, LOA communications, LOA compensation including disability plans and time off accruals. Supports both employees and leaders with facilitating a return to work strategy for light duty work assignment and/or reduced work schedule.

RESPONSIBILITIES:

• Works as part of an integrated team to advise and educate employees about sensitive and confidential issues, and managers on leave polices and processes and federal/state regulations, as well as employee responsibilities before the leave, during their leave and return to work
• Reviews report of work abilities (medical documents) to assist with finding light duty work assignments for employees with occupation and non occupational injuries
• Partners with leaders and union representatives to find light duty assignments for employees
• Review, evaluate track and monitor reasonable accommodations request form employees, medical providers, advocates and family members; and determine appropriateness for reasonable accommodations
• Review, analyze and respond timely to cases that are assigned to the leave team
• Manages the daily operations of the leave vendor to ensure operations are running smoothly to include participating in weekly meetings and responding timely to inquiries
• Collaborate with HR Business partners, Legal, Employee Relations an Executive leadership to identify assess and make decisions related to complex leave issues
• Runs reports from the leave vendor to process leave pay. Partner with payroll
• Process PTO Donations accurately each pay period
• Review leave policies to ensure compliance with federal/state laws
• Collaborates with Hennepin County, EOHW and Safety to administer Workers Compensation claims
• Works with legal counsel in managing mitigated claims
• Reviews and responds to the emails in the LOA inbox
• Researches and responds to employee and leader questions in a concise, accurate, professional and timely manner, using sound judgment
• Facilitates comparable job analysis and position reassignment for hospital personnel
• Reviews leave and accommodation solutions to ensure complying with federal and state law
• Possesses detailed levels of knowledge about state and federal leaves and accommodations laws
• Approves or denies requests for MN /sick leave in an effective and efficient manner in accordance with leave of absence policies
• Processes and maintains records of all status changes affecting eligibility for leaves of absence
• Plans and manages LOA education initiatives for both employees and leaders
• Lead collaboration with other departments to create systems and problem solving ongoing issues that impact employees' leaves of absences
• Maintains highly confidential employee Personal Health Information and files

QUALIFICATIONS:

Minimum Qualifications:

• Bachelor Degree
• Five (5) years of human resources experience, including experience in leave of absence administration and ADA accommodations

-OR-

• An approved equivalent combination of education and experience

Preferred Qualifications:

• Previous experience in a healthcare organization and/or union environment preferred

Knowledge/ Skills/ Abilities:

• Knowledge of HR guidelines and procedures, leave of absence and disability laws and employment law
• Excellent organizational, prioritization and multi-tasking skills
• Ability to manage significant caseload with strong working case resolution skills
• Ability to communicate effectively, verbally and in writing, with employees, HCMC leaders and external providers
• Proficient in HRIS systems, Microsoft Office products including Excel, Word, and PowerPoint
• Working knowledge of payroll and benefits functions
• Ability to anticipate potential problems, determine and implement solutions
• Strong coaching skills. Ability to step outside role confines and help teach and enable other team members
• Demonstrated expertise in problem solving and LOA process innovation
• Strong reading and writing communication skills, with an ability to express and understand complex concepts
• Demonstrated leadership ability as well as the ability to lead a group

You've made the right choice in considering Hennepin Healthcare for your employment. We offer a wealth of opportunities for individuals who want to make an impact in our patients' lives. We are dedicated to providing Equal Employment Opportunities to both current and prospective employees. We are driven to connect talented individuals with life-changing career opportunities, enabling you to provide exceptional care without exception. Thank you for considering Hennepin Healthcare as a future employer.

Please Note: Offers of employment from Hennepin Healthcare are conditional and contingent upon successful clearance of all background checks and pre-employment requirements.

• We offer a competitive pay rate based on your skills, licensure/certifications, education, experience related to this position, and internal equity.
• We provide an extensive benefits program that includes Medical; Dental; Vision; Life, Short and Long-term Term Disability Insurance; Retirement Funds; Paid Time Off; Tuition reimbursement; and license and Certification reimbursement (Available ONLY for benefit eligible positions).
• For a complete list of our benefits, please visit our career site on why you should work for us.