Content Specialist (California)

HMH is a learning technology company committed to delivering connected solutions that engage learners, empower educators and improve student outcomes. As a leading provider of K-12 core curriculum, supplemental and intervention solutions, and professional learning services, HMH partners with educators and school districts to uncover solutions that unlock students' potential and extend teachers' capabilities.

HMH serves more than 50 million students and 4 million educators in 150 countries. For more information, visit www.hmhco.com

Job Title:Content Specialist

Location:Remote-Must reside in California or live in a neighboring state near a major airport.

What you'll do:

This is a STEM-focused role. The Content Specialist is responsible for the delivery of customized pre-sales presentations in collaboration with their sales partners. This delivery requires a strong content and pedagogy background and requires ongoing growth in this area. Presentation planning is also a part of the CS role. This presentation work is enhanced by conversations with customers to gain information around a highly content connected solution for all customers. Additionally, Content Specialists frequently support:

• Pre-Sales content related work supporting Marketing, Product Management & Strategy, Ed Platform Development, etc.
• Getting Started Assignments for Back to School
• Sales Pilot Support
• Subject matter expertise work as assigned by leadership

Job Responsibilities:

• Deliver pre-sales webinars tailored to customer and sales needs.
• Deliver live pre-sales customer presentations customized to customer and sales needs in large revenue accounts.
• Create Camtasia videos for Request For Product (RFP) submissions, sales opportunities and pilots.
• Deliver Getting Started trainings supporting Services partners.
• Partner with the Account Executive in pre-sales customer conversations exploring solution opportunities to recommend both programs and services.
• Learn two or more content areas (i.e., math and science) as requested.
• Navigate Salesforce, Outlook, evaluations, reports as required.
• Demonstrate understanding of assigned disciplines including core, supplemental and intervention products as well as technology associated with assigned products.
• Collaborate with Account Executives, Solution Support Group Directors, peers, and Service managers to understand client needs and transfer knowledge to pre-sales and post-sales assignments.
• Customize the sales message with awareness of customer needs, campaign issues, and competitive knowledge.
• Adjust presentations to the needs and responses of the audience.
• Handle customer questions and overcomes objections.
• Demonstrate product knowledge to position products in a way that reflects product strengths while aligning with market issues, curriculum trends, and customer needs.
• Utilize knowledge of competitors' products to enhance product positioning.
• Communicate information regarding customer needs to the Account Executive and Manager in order to capitalize on sales opportunities and position product effectively.

What you'll need:

• Bachelor's Degree is a minimum with Graduate Degree preferred
• Bilingual skills are appreciatedbut not required
• Five years of K-12 teaching experience in a subject area relevant to the position
  • A math background is a plus
• Excellent communication skills
• Engaging and persuasive presentation skills
• Digital literacy and familiarity with Microsoft Office Suite, Teams, Zoom and Camtasia
• Collaboration skills
• Highly organized and able to transfer strategies into actions that deliver results.
• Work from home office, irregular hours including weekends, and travel extensively up to 80% - driving and flying
• Must live near a major airport
• Lift and move up to 50 lbs on a regular basis
• A valid driver's license and clear driving record

• Mightbeinastationarypositionfor aconsiderabletime (sittingand/orstanding).
• Constantly operates a computer and other officeproductivitymachinery,such as acalculator,copymachine,and computer printer.
• Must beabletocollaboratewithcolleaguesvia face to face,conferencecalls,andonlinemeeting

Salary:$80K - $90K (plus variable compensation)

Application Deadline:The application window for this position is anticipated to close on January 30th, 2025. We encourage you to apply as soon as possible. The posting may be available past this date but is not guaranteed.

HMH is fully committed to Equal Employment Opportunity and to attracting, retaining, developing and promoting the most qualified employees without regard to race, gender, color, religion, sexual orientation, family status, marital status, pregnancy, gender identity, ethnic/national origin, ancestry, age, disability, military status, genetic predisposition, citizenship status, status as a disabled veteran, recently separated veteran, Armed Forces service medal veteran, other covered veteran, or any other characteristic protected by federal, state or local law. We are dedicated to providing a work environment free from discrimination and harassment, and where employees are treated with respect and dignity. We actively participate in E-Verify.