Process Specialist, Personal Care Services

Find Your Passion and Purpose as a Process Specialist PCS

Reimagine Your Career in Corporate Healthcare

As a professional, you know that what you do impacts you as much as our patients and their families, and at AccentCare, we are united in our relentless drive to reimagine care because we want to provide the service we would seek for our own families. We think it's really special to be a part of our patient's health journey and create incredible memories while providing world-class patient care.

Offer Based on Years of Experience

The PCS Process Specialist is responsible for assisting in planning, organizing, and implementing quality management and care delivery. Ensures compliance with state, federal and accreditation standards. The PCS Process Specialist promotes commitment to the corporate and subsidiary standards, policies, and procedures. The position assists in the monitoring of processes and the establishment of procedures, to reduce identified problem areas; in clinical standardization for effective and appropriate reimbursement practices for AccentCare PCS service line. The PCS Process Specialist works with corporate staff, agency personnel and reimbursement personnel to assure consistent performance of practice across the division and advises or recommends solutions, utilizing knowledge of theory, principles or technology.

• Provides leadership and support within the assigned areas of responsibility.
• Assists agencies in maintaining standardized procedures that provide for an independent, impartial, and objective system of surveys, quality audits and reviews for use by the Operations and AccentCare mangers as appropriate.
• Assist in developing standardized, pro-active survey, quality audit, and review procedures, data collection tools and reporting and follow-up processes for standard surveys and reviews.
• Serves as liaison between state regulators, offices and corporate staff.
• Serves as a resource for locations and identifies corporate resources and support for agency staff.
• Instructs agency personnel regarding compliance standards and best practices in the generation of appropriate, accurate and thorough documentation of client care.
• Ensures timely and accurate reporting and responses to compliance-related issues and assists monitoring the implementation of corrective action plans related to such issues.

Our Investment in You

We are committed to offering comprehensive benefits and rewards to full-time employees who work over 30 hours per week and their families, including:

• Medical, dental, and vision coverage
• Paid time off and paid holidays
• Professional development
• Company-matching 401(k)
• Flexible spending and health savings accounts

Be the Best Process Specialist PCS You Can Be

If you meet these qualifications, we want to meet you!

• Bachelor's degree preferred
• Minimum 5 years of health care experience
• Minimum 2 years of Personal Care Services experience within Hospice or Home Health required
• Computer literate: working knowledge of Microsoft Office ( Word, Excel, PowerPoint)
• This position may require proof of the COVID-19 Vaccination as a condition of employment
• Knowledge of regulatory standards for the Personal Care Services or Medical Home Care industry

Come As You Are

At AccentCare, our care is most compassionate when we empathize and engage with everyone, and we are at our best when we value diverse perspectives, foster open dialogue, and enact change. And we are stronger when each of us is empowered to grow, be our unique selves, and feel a sense of inclusion and belonging.

AccentCare is proud of how we are building a culture and inclusive infrastructure to help elevate the voice of all our employees with a special focus on the underrepresented and marginalized. We offer equal employment opportunities regardless of a person's race, ethnicity, sex, sexual orientation, gender identity or expression, religion, national origin, color, creed, age, mental disability, physical disability, or any other protected classification.