Hand Therapy Supervisor - Twin Cities Orthopedics

Supervise day to day operations at clinic(s) relating to scheduling, project development, staff meetings, and staff development, while reporting issues relating to staff performance or significant patient complaints to manager and/or director.

This is a full-time position working Monday through Friday 8:00am - 4:30pm overseeing our North/Northwest locations: Plymouth, Maple Grove, Blaine, Coon Rapids, and Brooklyn Park.

Twin Cities Orthopedics is an operating division of Infinite Health Collaborative (i-Health), a group of local medical practices, owned and led by its physicians, on a mission to give patients more control over their healthcare.

Essential Functions:
* Oversee, monitor and supervise the daily operations of the Occupational Departments, ensure excellent patient service and delivery of care
* Evaluate and develop action plans for efficient, ethical, and productive health care practices that lead to patient and physician satisfaction while communicating actions to manager/director
* Communicate the issues that positively and negatively impact day to day operations to direct supervisor
* Suggest and develop strategies to maximize quality and efficiency in therapy clinics
* Collaborate with other leadership inside and outside of the immediate clinic(s) being managed
* Effectively recruit, coach, train, and develop direct reports and ensure the same for indirect reports. Hiring and Firing privileges will be ultimately reserved for Director/Manager level with input being accepted from Hand Therapy Supervisor.
* Ensure required licensures and credentials are validated
* Maintain safe environment for staff and patients
* Ensure lawful and ethical use of therapy services in the clinic(s) assigned
* Mindful of the importance of employee retention
* Utilize and collaborate with Vision Committee and sub-committees to improve service and quality in organization as it relates to delivery of hand therapy
* Provide constructive feedback to direct reports including casual daily interaction, timely performance appraisals, performance management plans, and appropriate performance counseling as necessary.
* Effectively perform all duties expected of the profession represented (e.g. Physical Therapist, Occupational Therapist), Will include adjusted case load including an adjusted case load including managerial duties with expectation of maintaining 90% caseload.
* Consults with Director of Therapy and HR in instances in any staff dismissal
* Consults with Director/Manager level on significant purchases for department (e.g. expenses >$1000/month)
* Accepts and utilizes direct feedback from Director on expense management when called upon to do so
* Any and all other duties as assigned

Education and Experience Requirements:

• High School diploma/GED or equivalent
• Bachelor's Degree required
• Master's/Doctorate Degree in Physical Therapy/Occupational Therapy Preferred
• 3 years of experience practicing physical/occupational therapy, experience in orthopedic setting strongly preferred
• 5+ years as an Occupational Therapist required
• CHT preferred
• 3 years' leadership experience preferred
  
  

Benefits & Compensation:

• Actual starting pay will vary based on education, skills, and experience.
• We offer a comprehensive Medical, Dental & Vision Plan, Maternity Bundle, 401K with Profit Sharing, Tuition Reimbursement, Gym & Car Rental Discounts - to learn more clickhere.

Essential Requirements:

Ability to:

• Comply with company policies, procedures, practices and business ethics guidelines.
• Complete job required training.
• Comply with all applicable laws and regulations, (e.g. HIPAA, Stark, OSHA, employment laws, etc.)
• Demonstrate prompt and reliable attendance
• Work in the clinic during business hours
• Travel independently throughout the clinic (which may include movement from floor to floor); frequent bending, lifting, standing, stooping or sitting for long periods of time may be required
• Work at an efficient and productive pace, handle interruptions appropriately and meet deadlines
• Converse in a respectful and professional manner
• Prioritize workload while being flexible to meet the expectations of the daily operations
• Apply principles of logical thinking to define problems, establish facts, and draw valid conclusions
• Understand and execute a variety of instructions
• Effectively operate equipment and communicate on and operate the phone system
• Work independently with minimal supervision
• Travel to other work locations, if required

Performance Expectations - i-Health's Core Values:

• Integrity - Do the right thing and take responsibility for what you do and say
• Service - Consistently contribute to deliver an exceptional experience
• Quality - Act with high purpose, committed effort, and skillful execution to exceed expectations
• Innovation - Identify progressive solutions that improve service, teamwork, efficiency, and/or effectiveness
• Teamwork - Be a part of the whole; support each other positively

Environmental Conditions:

• Clinic setting

Notes:

• Infinite Health Collaborative (i-Health) is an Equal Opportunity/Affirmative Action Employer and will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990 and the ADA Amendments Act of 2008.
• We participate in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here: http://www.uscis.gov/e-verify/employees
• This position description will be reviewed periodically as duties and responsibilities change. Essential and Additional Job Functions are subject to modification.