Remote

Director Account Services Mid-Atlantic

Delta Dental of California
$122,400 - $265,100
dental insurance, paid time off, paid holidays, tuition reimbursement, 401(k), employee discount
United States
Jan 14, 2025
JOB DESCRIPTION Are you a passionate sales leader looking to make an impact in the healthcare industry? Do you thrive in an environment where you can coach, motivate, and inspire teams to exceed revenue goals through a consultative approach? We are seeking a dynamic Director of Account Services who will oversee revenue growth, client retention and the strategic management of inforce customers while building and cultivating meaningful relationships with brokers and clients. If you're ready to drive results and elevate your career in a high-energy, results-driven role, we want to hear from you! This leader will work and travel primarily within the Mid-Atlantic states and must live in or near PA, MD, DE, WV and DC. RESPONSIBILITIES Drive Revenue Growth & Client Retention: Lead and execute a forward-thinking service plan in partnership with sales management to maximize revenue and protect your client base. Lead & Inspire a High-Performing Team: Coach, mentor, and develop a team of account managers, driving them to achieve ambitious sales targets and exceed performance goals. Foster Strong Relationships: Build and maintain high-value relationships with key brokers and client groups, positioning yourself as a trusted advisor. Identify & Implement Best Practices: Continuously seek out ways to remove obstacles, enhance performance, and help your team hit their targets by sharing proven strategies and solutions. Collaborate & Acquire New Business: Work closely with Sales Directors to support the acquisition and smooth integration of new business opportunities into your portfolio. Take Control of Budget & Reporting: Own the annual department budget, monitor results, and take swift action to ensure targets are hit. Use Salesforce to ensure accurate, up-to-date data for smarter decision-making. QUALIFICATIONS Proven Leadership & Experience: A minimum of 12+ years in the healthcare or employee benefits industry with at least 3 years in a people manager role. You're a natural leader who can inspire and energize your team. Sales/ Account Management Expertise: 5+ years in the employee benefits/healthcare industry with a track record of sales success, building relationships, and negotiating deals with top-level clients and brokers. Client-Centric Mindset: You understand the importance of client relationships and know how to maintain and grow those relationships to ensure long-term success. Strategic Vision & Strong Problem-Solving Skills: You're not just a manager - you're a visionary who can think strategically and identify opportunities for growth. You excel at solving complex problems and guiding your team to success. License Required: You must have a valid State life and producer license or be willing to obtain one within 90 days of employment. Continuing education will keep you sharp and up-to-date in the industry. Ability to travel up to 50% of the time throughout the territory. Base Pay Information The national base pay range at the end is a good-faith estimate of what Delta Dental may pay for new hires. Actual pay may vary based on Delta Dental's assessment of the candidate's knowledge, skills, abilities (KSAs), related experience, education, certifications and ability to meet required minimum job qualifications. Other factors impacting pay include prevailing wages in the work location and internal equity. Pay Grade 24. $122,400 - $265,100 ADDITIONAL INFORMATION Behind the smile! We are dedicated to safeguarding the health and financial stability of our employees and their loved ones. This commitment extends beyond the workplace to foster personal growth and holistic wellbeing. Our life-changing rewards package includes: Competitive base and incentive pay 401(k) with robust matching and non-matching contributions Rich medical & pharmacy benefits 100% employer-paid dental and vision benefits Holistic wellbeing program with deep financial incentives Generous paid time off plus 12 paid holidays and your birthday off Culture of growth and learning: career development; tuition reimbursement; recognition program Family support: adoption assistance, fertility treatment, child, elder & pet care assistance Social responsibility and volunteer opportunities Employee discount program Fair Chance Ordinances and Criminal Background Considerations Qualified applicants with arrest or conviction records will be considered for employment in accordance with all applicable federal, state, and local laws, including, but not limited to, fair chance and anti-discrimination ordinances. At Delta Dental, we maintain a strict stance on theft, fraud, and violent crimes. For positions involving driving, we enforce heightened standards regarding driving records. Each individual criminal background check is evaluated on its merits, taking into account the time elapsed since the conviction, evidence of personal development and rehabilitation, and any potential risk posed to our business operations, employees, customers, or vendors. Important Work Authorization Information Please note, Delta Dental will not sponsor applicants for work visas for this position. #LI-Remote ABOUT THE TEAM At Delta Dental, we're behind millions of smiles and counting. For over 68 years, we've served our communities by increasing access to affordable, quality care - but that commitment to care extends beyond the people we serve, to the dedicated employees who make those smiles genuine. We've come this far by building equitable programs that offer opportunities for advancement, create meaningful connections and improve the lives of our employees and their families. Because we know that when we take exceptional care of each other, we can make a positive impact for all. We champion an inspirational workplace through our commitment to trust, service, excellence and innovation. Joining us means working for a company that offers stability and balance, opportunities for leadership at all levels, and a work environment focused on teamwork and camaraderie. Discover the smiling faces behind Delta Dental and experience our values and culture in action by connecting with us on social media. Follow Delta Dental Ins. on Facebook and Instagram, #LifeatDDins on Facebook and Instagram, Delta Dental Ins. on Twitter and Delta Dental Ins. on LinkedIn. If you've got an appetite for innovation and want to be a part of a team that's transforming the future of health care, join us! Since 1955, we have offered comprehensive, high-quality oral health care benefits to millions of enrollees and built the strongest network of dental providers in the country. The Delta Dental of California network includes affiliates Delta Dental Insurance Company; Delta Dental of Pennsylvania; Delta Dental of New York, Inc.; Delta Dental of the District of Columbia; Delta Dental of Delaware, Inc.; and Delta Dental of West Virginia, providing dental benefits to more than 31 million people across 15 states, the District of Columbia, Puerto Rico and the Virgin Islands. The company and its affiliates are part of Delta Dental Plans Association (DDPA), a not-for-profit national association based in Oak Brook, Illinois. Through our national network of Delta Dental companies, we offer dental coverage in all 50 states, Puerto Rico and other U.S. territories. We offer vision coverage through DeltaVision in 15 states and the District of Columbia. Collectively, we deliver benefits to more Americans than any other dental insurance company. Delta Dental is an equal opportunity employer. We are committed to building and maintaining a diverse and inclusive workplace for all employees. Applicants will not be discriminated against because of race, color, religion, creed, national origin, ancestry, citizenship status, sex (including pregnancy), sexual orientation, gender or identity expression, age, disability, marital status, medical status, veteran status or any other status protected under federal, state, or local law. In addition to federal law requirements, Delta Dental complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Unfortunately, our Delta Dental Enterprise is unable to hire individuals residing in Alaska, North Dakota, Nebraska, Hawaii, Oklahoma, Vermont, Maine, West Virginia, New Hampshire, Wyoming, Puerto Rico, District of Columbia (Washington D.C.) or other US Territories at this time. Proof of eligibility to work in the United States must be provided if selected for hire. Delta Dental includes: Delta Dental of California, Delta Dental Insurance Company, Delta Dental of Pennsylvania, and Delta Dental of New York If You Are A Current Employee Click Here* To Apply