Sr Business Analyst - Business Intelligence and Analytics

Are you passionate about revolutionizing technical and healthcare education? Do you thrive in a vibrant, forward-thinking setting where your impact is valued? If so, seize the opportunity to join our team as the Senior Business Analyst - BI & Analytics!

The Senior Business Analyst is responsible for eliciting, organizing, analyzing, and documenting requirements across project teams in support of strategic business analytics and data platform modernization initiatives. As a key liaison between the business units and the IT Data Management and Analytics department, the Senior Business Analyst ensures that the scope of work requested, including enhancements, defects, and new requests, is clearly documented, communicated, and validated. They should possess a blend of technical knowledge, business acumen, data analysis, and interpersonal skills

Working closely with analysts, engineers, architects and stakeholders, the Senior Business Analyst plays a crucial role in designing, developing, and deploying analytics solutions. The role also involves internal product ownership responsibilities for IT-driven products and may be asked to lead projects and mentor other Business Analysts.

The ideal candidate is curious and driven, has strong analytical skills, and the ability to leverage their understanding of analytics technologies and its application to solve business problems.

What We Offer:

Competitive Salary of $110,000-$120,000k/year depending on experience
• FREE UTI or Concorde Tuition for you AND your Immediate Family
• Medical/Dental/Vision/Life Ins/STD & LTD Ins
• 401K, Paid Holidays, Paid Time Off
• Paid Parental Leave
• Pet Insurance
• Remote work environment with some travel

Business Analysis and Requirements Management

• Be the Key Liaison: Work closely with business stakeholders to understand their needs, capture requirements, and define key metrics that drive impactful decisions.
• Detail-Oriented Documentation: Create comprehensive functional, system, user, and reporting requirements, including Use Cases, Business Requirements (BRD), Logical Models, Process Flow Diagrams, Report Specifications, and Data Mapping & Flow Diagrams.
• Epic Storyteller: Document and maintain epics, features, and user stories, ensuring a seamless trace from scope through design, development, and testing.

Collaboration and Implementation

• Team Player: Collaborate with Developers, Engineers, and Architects to bring business/system requirements to life.
• Quality Champion: Partner with Quality Assurance to ensure thorough requirements-based testing.
• Hands-On Testing: Participate in the testing phase to ensure the final product exceeds business expectations.
• Project Prioritizer: Conduct feasibility analysis, scope projects, and work with the project management team to prioritize deliverables.

Analytical Support and Change Management

• Data Detective: Provide analytical support, including data collection, trend identification, data visualization, and result interpretation.
• Knowledge Sharer: Conduct workshops and training sessions to explain new systems or modifications to team members.
• Change Advocate: Play a crucial role in change management by defining the business case for change, assessing impact, and capturing/documenting requirements.
• Problem Solver: Conduct ad hoc analysis to investigate operational issues and contribute to establishing best practices, templates, tools, techniques, and partnerships.

Why You'll Love Working With Us

• Innovative Environment: Be part of a team that values creativity and innovation.
• Professional Growth: Opportunities for continuous learning and career advancement.
• Collaborative Culture: Work with a supportive and dynamic team that values your input and expertise.
• Impactful Work: Make a real difference by enabling business leaders to make informed decisions and implement effective strategies.

Education / Experience

• Bachelor's or Master's degree in a business or IT discipline, or equivalent work experience
• Requires 7 - 10 years of relevant work experience and growth; typically within IT or working in relevant positions within business units
• Prefer 4+ years experience as Business Analyst
• Prefer Certified Business Analysis Professional (CBAP) certification
• Requires technical and business knowledge in multiple disciplines / processes
• Possesses an understanding of IT's systems and capabilities.
• Varied experience over different companies, projects, and / or applications
• Familiar with gathering use cases or user stories through interviews, observations, and interpretation of policies and procedures
• Significant experience turning use cases into functional requirements
• Advanced knowledge and demonstrated use of personal computer software applications including Microsoft Office Products (Word, Excel, PowerPoint, and Visio)

Skills

Analytical and Technical Skills

• Advanced Analysis: Perform all duties of a Business Analyst I, analyzing business partner operations to identify strengths, weaknesses, and automation opportunities.
• Process Improvement: Assist in business process redesign and documentation for new technology implementations.
• Agile Expertise: Comply with Agile, Scrum, and other software development lifecycle practices and standards.
• Requirement Mastery: Turn ambiguous information into meaningful requirements and facilitate discussions about business processes with diverse participants.
• Problem Solver: Utilize strong logical, analytical, and problem-solving skills to tackle complex challenges.

Communication and Collaboration

• Effective Communicator: Exhibit excellent verbal and written communication skills.
• Leadership: Control, lead, and coordinate with multiple levels of staff and project management in both business and technical areas.
• Conflict Resolution: Reconcile competing ideas or problems to a mutually beneficial conclusion.
• Team Player: Collaborate in a non-confrontational manner and build strong relationships.
• Consensus Builder: Use a consultative approach to build consensus and drive projects forward.

Organizational and Professional Skills

• Matrixed Environment: Work effectively as part of both Business Analysis and Scrum teams.
• Deadline-Driven: Thrive in a fast-paced environment where deadlines are essential.
• Professionalism: Maintain a professional image and work environment.
• Self-Starter: Work under minimal direction from management and take initiative.
• Organized: Organize, plan, prioritize, and follow through on work.
• Versatile: Work with all levels of employees and consultants and contribute to process improvements.

About Us:
It's all about the reputation. 55+ years of experience, trusted by 35+ industry leading brands, 16 campuses, 5 technical schools. But it's not all about the numbers. Here at Universal Technical Institute and its family of schools, we care about YOU. We care about making a change in the lives of our employees and our students. We're on a mission to expand our reach and increase our impact, one life at a time and that starts with yours...Come and be a part of our legacy!