IT Program Coordinator

The IT Program Coordinator is responsible for providing financial budgeting support, invoicing support, vendor management, and vendor contract support across multiple IT departments along with various administrative support tasks. This role plays a critical part in ensuring effective financial oversight, managing vendor relationships, and supporting the operational needs of IT teams. The coordinator will monitor and track budgets, assist in processing and reconciling invoices, assist with vendor onboarding and contract renewals, and ensure compliance with corporate policies. Strong organizational, communication, and financial management skills are essential to succeed in this role. The ideal candidate will be detail-oriented, proactive, and able to manage multiple priorities in a fast-paced environment.

In this role, the IT Program Coordinator ensures the smooth operation of IT programs by maintaining effective financial controls, supporting vendor relationships, and managing critical program documentation.

Financial Budgeting and Management:

• Assist in the development and monitoring of IT department budgets.
• Assist in budgeting allocation and charge back models to businesses.
• Track expenditures against budgets and provide regular financial reporting.
• Ensure that expenses align with approved budgets and escalate issues as necessary.
• Reconcile cost center asset purchases against business allocations.

Invoicing Support:

• Process, review, and reconcile invoices related to IT services, vendors, and equipment.
• Collaborate with finance and procurement teams to ensure timely payments.
• Resolve any discrepancies in invoicing and manage purchase orders.
• Develop invoice business allocation models to support business charge backs.

Vendor Management:

• Serve as a liaison between IT departments and external vendors.
• Coordinate vendor onboarding and manage ongoing relationships.
• Monitor vendor performance and ensure adherence to service level agreements (SLAs).

Vendor Contract Support:

• Assist in the negotiation, review, and renewal of vendor contracts.
• Ensure that contracts comply with legal and organizational standards.
• Maintain accurate records of contracts, agreements, and amendments.

Program Coordination:

• Coordinate cross-functional IT initiatives, ensuring alignment between departments and stakeholders.
• Track project milestones, timelines, and deliverables, facilitating communication among teams.
• Support the planning, scheduling, and execution of program activities and meetings.

Reporting and Documentation:

• Prepare reports on program progress, vendor performance, and financials for management review.
• Maintain and update project documentation, including budgets, timelines, and contracts.
• Ensure that all documentation adheres to organizational and regulatory standards.

Process Improvement:

• Identify and implement process improvements related to budgeting, vendor management, and program coordination.
• Work with IT leadership to streamline operations and enhance program efficiency.

Stakeholder Communication:

• Serve as a key point of contact for internal teams, vendors, and stakeholders.
• Facilitate communication and information sharing between departments and external partners.
• Provide timely updates on program status, financials, and vendor performance.

At Saint-Gobain, our employees have pride in belonging to an organization whose culture is made up of these core values: Trust, Empowerment, & Collaboration. Our company encourages diversity and inclusion in all its forms while our products make the world a more beautiful, safer, and sustainable home.

• A bachelor's degree in information technology, Business Administration, Project Management, or a related field is typically required. Equivalent work experience may also be considered.
• Experience in a similar role, such as a project coordinator or program coordinator, especially within an IT department or technology company. 2-5 years of experience is preferred,
• Proven experience in supporting IT teams and services in a large and complex organization.
• Strong knowledge and experience in IT infrastructure, systems, applications and technologies.
• Excellent IT service management, project management, vendor management and budget management skills.
• Proven experience in financial budgeting, forecasting, and invoicing processes, ideally in a technology or corporate environment.
• Hands-on experience working with external vendors, including contract negotiation, vendor performance monitoring, and managing vendor relationships.
• Experience in supporting or administering vendor contracts, including knowledge of legal and organizational contract standards.
• Experience managing or coordinating multiple projects or programs simultaneously, ensuring timelines and budgets are met. Familiarity with project management methodologies such as Agile or Waterfall is a plus.
• Excellent communication, presentation, interpersonal and influencing skills.
• Ability to think strategically, analytically and creatively.
• Ability to work effectively in a fast-paced, dynamic and collaborative environment.

Saint-Gobain provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Saint-Gobain is an equal opportunity employer of individuals with disabilities and supports the hiring of veterans.