Credentialing Assistant

Credentialing Assistant

Company: Associated Clinic of Psychology (ACP)

Location: ACP Corporate Office, St. Louis Park, MN

Hiring Bonus Available

Job Description:

Join our dynamic team at the Associated Clinic of Psychology (ACP) as a full-time Credentialing Assistant at our corporate office. With over four decades in the industry, ACP is widely recognized as a leader in addressing mental health concerns in Minnesota and Western Wisconsin.

This essential role will work on a team with the Senior Credentialing Specialist in performing administrative tasks for our practitioners' credentialing. The credentialing assistant will organize, maintain, and verify all aspects of the process, and maintain current files on practitioners. They will track the expiration of certifications and assist health plan providers, co-workers, and our practitioners with any inquiries.

Your ability to communicate effectively, make sound decisions, and show initiative is vital to your success in this role. We are looking for individuals who enjoy very detailed work, take ownership of their assignments, and possess a positive and solution-focused mindset.

All Voices Welcome: ACP is an AA/EOE employer, and we highly encourage BIPOC and LGBTQ+ individuals to apply.

Responsibilities (including but not limited to):

• Processing initial and re-credentialing applications.
• Screening practitioners' applications and supporting documentation to ascertain their eligibility.
• Collecting information from various credentialing data sources, the applicant, and other relevant sources.
• Identifying discrepancies in information and conducting follow-ups.
• Assisting practitioners and co-workers with credentialing inquiries.
• Responding to health plan provider inquiries.
• Capturing primary source documentation in computer databases.
• Ensuring compliance with applicable laws, regulations, procedures, and policies.

Requirements and Preferred Qualifications:

• High School Diploma or equivalent.
• 1+ years of credentialing experience with medical or behavioral health.
• Knowledge of medical or behavioral health credentialing and privileging procedures and standards.
• Excellent verbal and written communication skills.
• Proficient with Microsoft Office Word and Excel.
• Ability to focus for extended periods.
• Strong organizational skills, meticulous attention to detail, and a commitment to quality.

Benefits

In addition to a competitive salary, we recognize the work of our team with a comprehensive benefits package:

• Health insurance (Medica), dental coverage (Delta Dental), vision insurance (EyeMed), Short Term Disability and Life Insurance (Mutual of Omaha) to support you and your family
• Our Nice Healthcare Services also offer no-cost telehealth and at-home routine and primary care visits for you and your household.
• Paid Time Off
• ACP Provided Life Insurance
• Access to an Employee Assistance Program, 24-hour nurse line, Health Rewards and Savings Program, and fitness facility discount.
• 401(k) retirement savings plan to secure your financial future with automatic contributions regardless of employee contribution.

About ACP: Since 1980, our mission has been to be the premier provider and employer of choice for behavioral health care services in the Twin Cities Metro and Western Wisconsin. We're dedicated to delivering the right care, at the right place, at the right time, for everyone in need.

Work alongside a team that values your contributions and helps you grow professionally and personally as we become more caring, efficient, and effective for the diverse individuals and communities we serve. We look forward to learning more about you!