Part Time Night Audit Agent $19

Our hotel offers sensibly priced accommodations within steps of Legacy Place shopping and entertainment facility. Attractions like Gillette Stadium and Faniuel Hall are an easy and convenient drive in either direction. Enjoy dinner at our Asian-inspired restaurant, Bamboo. 200 Rooms, 5,000 sq. ft. event space

The rate of pay for this role is $19 per hour

Responsibilities and Duties:

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  Essential Job Functions:

  
  
  
  
  • Deliver unparalleled service, courtesy, and care to our guests by responding promptly and effectively to guest questions and requests
  • Demonstrate exceptional attention to detail in preparing daily Food & Beverage revenue reports, and in creating and balancing PMS reports for revenue and settlement accounts
  • Make corrections and adjustments via the PMS and handle all computer problems that might occur throughout the shift
  • Enter revenue, expenses, and allowances into the computer system to generate daily reports, including the Guest Ledger Summary and the Daily Restaurant Summary
  • Efficiently conduct check-ins, check-outs, and promptly answer phone calls with professionalism and courtesy
  • Resolve guest concerns with attentive service recovery
  
  
  
  
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  Qualifications:

  Education:

  
  
  
  
  • High school diploma or its equivalent
  
  
  
  
  

  Experience:

  
  
  
  
  • Hotel experience preferred
  • 1-year experience as a Guest Services Agent required
  • Knowledge of accounting operations such as accounts receivable, accounts payable, server service fees, etc.
  • Basic mathematical skills to prepare financial reporting
  • Full understanding and comfort working on a computer with MS Suite-Outlook, Word, Excel
  • CPR/First Aid Certification
  
  
  
  Previous experience with hotel PMS systems a plus.