Director, Healthcare Consulting

Primary Duties and Responsibilities:

• Business Line Leadership and Management:
  • Lead and manage a team of consultants across multiple projects, ensuring high-quality delivery.
  • Provide mentorship and career development for consulting staff, promoting a culture of continuous learning, professional growth, and high performance.
  • Direct and oversee resource allocation, staffing, and scheduling for consulting engagements to meet client needs and deadlines.
  • Serve as the primary point of contact for clients, including C-Suite leaders, managing relationships and maintaining satisfaction throughout the life cycle of consulting projects.
  • Collaborate with other departments (e.g., Commercial, Technology, Marketing, Finance, HR) to leverage all of Premier's strategic differentiators to drive revenue and create "stickiness" and optimize operational support and margin enhancement for the healthcare consulting practice.
• Consulting Delivery:
  • Lead complex projects focusing on operations improvement, clinical transformation, or revenue cycle management to drive efficiency, reduce costs, and improve patient outcomes.
  • Analyze client operations, identify opportunities for improvement, and develop actionable strategies that enhance clinical workflows, reduce waste, and streamline healthcare delivery.
  • Manage change management processes and support clients through the implementation of new practices, technologies, and systems.
  • Guide clients in navigating regulatory and compliance challenges within healthcare settings while ensuring best practices in clinical standards and operational efficiency.
• Strategic Planning and Business Development:
  • Contribute to the development of business strategies, including identifying growth opportunities within existing accounts and new markets.
  • Lead the proposal development process for new client engagements, including scoping, costing, and defining project deliverables.
  • Assist in creating thought leadership content, including white papers, case studies, and presentations, to position the firm as a leader in healthcare consulting.
  • Engage in industry networking and represent the firm at conferences, seminars, and client-facing meetings.
• Financial and Operational Oversight:
  • Manage project budgets, ensuring efficient use of resources and delivering projects on time and within scope.
  • Track and report on key performance indicators (KPIs) to assess project progress, client satisfaction, and business impact.
  • Ensure the effective deployment of best practices for project management, risk mitigation, and quality control across all consulting engagements.

Required Qualifications

Work Experience:

Education:

Experience and Qualifications:

• Education:
  • Master's degree in Healthcare Administration, Business Administration, Public Health, or a related field is highly preferred.
  • Relevant certifications such as Lean Six Sigma, Project Management Professional (PMP), or healthcare-related credentials are a plus.
• Experience:
  • Minimum of 7-10 years of experience in healthcare consulting, with at least 5 years in a leadership or management role focused on operations improvement, clinical transformation, or healthcare strategy.
  • Proven track record of leading complex consulting engagements that have driven measurable improvements in clinical and operational outcomes for healthcare organizations.
  • Extensive experience in managing teams and delivering projects in multi-disciplinary settings, including collaboration with clinical, IT, financial, and executive teams.

Skills and Competencies:

• Healthcare Knowledge: Strong understanding of healthcare systems, clinical workflows, value-based care, and healthcare policy.
• Operations Improvement Expertise: Deep knowledge of methodologies such as Lean, Six Sigma, Kaizen, or similar approaches for optimizing processes and improving quality in healthcare settings.
• Clinical Transformation: Experience in clinical process redesign, patient safety initiatives, and clinical outcome optimization.
• Project Management: Expertise in managing large-scale projects, including scope definition, timeline management, and risk mitigation.
• Data-Driven Decision Making: Ability to analyze complex data, synthesize insights, and make informed decisions to drive business results and improvements.
• Communication Skills: Excellent written and verbal communication skills, with the ability to clearly communicate complex ideas to both technical and non-technical stakeholders.
• Client Management: Strong client-facing skills with the ability to manage client expectations, foster long-term relationships, and deliver superior service.
• Financial Acumen: Experience in managing project budgets, forecasts, and profitability.

Personal Attributes:

• Strategic Thinker: Ability to see the big picture and develop innovative solutions to complex problems while aligning with client needs and goals.
• Collaborative Leader: Demonstrates a strong ability to collaborate with others, lead by influence, and build high-performing teams.
• Problem Solver: Naturally analytical and solution-oriented with a hands-on approach to problem-solving.
• Results-Oriented: Driven to achieve outcomes, ensuring projects deliver tangible value to clients and impact healthcare performance.
• Adaptability: Comfortable navigating the dynamic, rapidly changing healthcare landscape and responding effectively to client needs.
• Ethical & Professional: High degree of integrity, confidentiality, and professionalism when working with clients and handling sensitive healthcare data.

Why Join Us?

Premier enables our members to make healthcare Better with National Scale, Smarter with Actionable Intelligence and Faster with Novel Technologies. As a Director of Healthcare Consulting, you will have the opportunity to lead impactful projects that make a real difference in improving patient outcomes and operational efficiencies. You will work with some of the most innovative minds in the industry, while also developing your leadership skills in a supportive, high-performance environment.

Additional Job Requirements:

• Remain in a stationary position for prolonged periods of time

• Be adaptive and change priorities quickly; meet deadlines

• Attention to detail

• Operate computer programs and software

• Ability to communicate effectively with audiences in person and in electronic formats.

• Day-to-day contact with others (co-workers and/or the public)

• Making independent decisions

• Ability to work in a collaborative business environment in close quarters with peers and varying interruptions

Employees also receive access to the following benefits:

* Health, dental, vision, life and disability insurance

* 401k retirement program

* Paid time off

* Participation in Premier's employee incentive plans

* Tuition reimbursement and professional development opportunities

Premier at a glance:

• Ranked #1 on Charlotte's Healthiest Employers list for 2019, 2020 and 2022, and 49th Healthiest Employer in America (2022)
• Named one of the World's Most Ethical Companies by Ethisphere Institute for the 13th year in a row
• The only company to be recognized by KLAS twice for Overall Healthcare Management Consulting
  

Employees receive:

• Perks and discounts
• Access to on-site and online exercise classes
• Paid time off to volunteer in their communities

Premier is looking for smart, agile individuals like you to help us transform the healthcare industry. Here you will find critical thinkers who have the freedom to make an impact. Colleagues who share your thirst to learn more and do things better. Teammates committed to improving the health of a nation. See why incredible challenges require incredible people.

Premier is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to unlawful discrimination because of their age, race, color, religion, national origin, ancestry, citizenship status, sex, sexual orientation, gender identity, gender expression, marital status, familial status, pregnancy status, genetic information, status as a victim of domestic violence, covered military or protected veteran status (e.g., status as a Vietnam Era veteran, disabled veteran, special disabled veteran, Armed Forces Serviced Medal veteran, recently separated veteran, or other protected veteran) disability, or any other applicable federal, state or local protected class, trait or status or that of persons with whom an applicant associates. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. In addition, as a federal contractor, Premier complies with government regulations, including affirmative action responsibilities, where they apply.

Premier also provides reasonable accommodations to qualified individuals with a disability or those who have a sincerely held religious belief. If you need assistance in the application process, please reply to diversity_and_accommodations@premierinc.com or contact Premier Recruiting at 704.816.5200.

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