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Supervisor, Recovery

BlueCross BlueShield of South Carolina
life insurance, paid time off, tuition assistance, 401(k)
United States, South Carolina, Columbia
Jan 24, 2025
Summary Supervises the operations of Subrogation and Workers' Compensation department to recover money for the corporation. This is a full-time position in our Columbia, SC location. Description

What You'll Do:

  • Perform quality control reviews of staff to ensure appropriate understanding and utilization of applicable laws, contracts, policies, and procedures. Monitor production and timeliness of work.

  • Responsible for handling personnel issues, including hiring, training and motivating. Monitor production and timeliness of work. Enforce performance standards through training and disciplinary measures as needed.

  • Maintain effective public relations with groups, marketing, consultants, providers, members, attorneys, liability carriers, and internal departments by providing accurate and prompt responses to inquiries. Assist with and occasionally perform group and marketing presentations.

  • Assist and advise staff on complex matters concerning policies, procedures, system issues, and legal issues.

  • Prepare monthly and quarterly group, divisional and corporate reports. Monitor system issues. Identify, recommend and implement enhancements as necessary. Participate in steering, joint administration discussions (JAD) and other IS meetings, and conduct system testing as necessary.

To Qualify for This Position, You'll Need:

  • Required Education: Bachelor's Degree Equivalency.

  • 4 years of job-related work experience or Associate's and 2 years job of job-related work experience.

  • 3 years of legal, claims, customer serv

  • ice, or negotiation experience.

  • The ability to analyzes laws, regulations and contract language.

  • Evaluates issues and develops recommendations.

  • Handles confidential and sensitive information.

  • Investigates assigned claims.

  • Proposes claims adjustments and refunds.

  • Works claims caseloads.

We Prefer You to Have:

  • Subrogation and RMMS experience.

  • Background in Finance and Accounting.

What Blue Can Do for You:

We understand the value of a diverse and inclusive workplace and strive to be an employer where employees across all spectrums have the opportunity to develop their skills, advance their careers and contribute their unique abilities to the growth of our company.

Our comprehensive benefits package includes:

  • Subsidized health plans, dental and vision coverage

  • 401K retirement savings plan with company match

  • Life Insurance

  • Paid Time Off (PTO)

  • On-site cafeterias and fitness centers in major locations

  • Wellness program and healthy lifestyle premium discount

  • Tuition assistance

  • Service recognition

  • Employee Assistance

  • Discounts to movies, theaters, zoos, theme parks and more

What to Expect Next:

After submitting your application, our recruiting team members will review your resume to ensure you meet the qualifications. This may include a brief telephone interview or email communication with our recruiter to verify resume specifics and salary requirements.

Management will be conducting interviews with those candidates who qualify, with prioritization given to those candidates who demonstrate the preferred qualifications.

We participate in E-Verify and comply with the Pay Transparency Nondiscrimination Provision. We are an Equal Opportunity Employer.

Some states have required notifications. Here'smore information.

Equal Employment Opportunity Statement:

BlueCross BlueShield of South Carolina and our subsidiary companies maintain a continuing policy of nondiscrimination in employment to promote employment opportunities for persons regardless of age, race, color, national origin, sex, religion, veteran status, disability, weight, sexual orientation, gender identity, genetic information or any other legally protected status. Additionally, as a federal contractor, the company maintains Affirmative Action programs to promote employment opportunities for minorities, females, disabled individuals and veterans. It is our policy to provide equal opportunities in all phases of the employment process and to comply with applicable federal, state and local laws and regulations.

We are committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities.

If you need special assistance or an accommodation while seeking employment, please e-mail mycareer.help@bcbssc.com or call 1-800-288-2227, ext. 47480 with the nature of your request. We will make a determination regarding your request for reasonable accommodation on a case-by-case basis.

We participate in E-Verify and comply with the Pay Transparency Nondiscrimination Provision. We are an Equal Opportunity Employer.

Some states have required notifications. Here's more information.

Equal Employment Opportunity Statement

BlueCross BlueShield of South Carolina and our subsidiary companies maintain a continuing policy of nondiscrimination in employment to promote employment opportunities for persons regardless of age, race, color, national origin, sex, religion, veteran status, disability, weight, sexual orientation, gender identity, genetic information or any other legally protected status. Additionally, as a federal contractor, the company maintains Affirmative Action programs to promote employment opportunities for minorities, females, disabled individuals and veterans. It is our policy to provide equal opportunities in all phases of the employment process and to comply with applicable federal, state and local laws and regulations.

We are committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities.

If you need special assistance or an accommodation while seeking employment, please e-mail mycareer.help@bcbssc.com or call 1-800-288-2227, ext. 47480 with the nature of your request. We will make a determination regarding your request for reasonable accommodation on a case-by-case basis.

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