Program Account Manager, Envi

When you're the best, we're the best. We instill an environment where employees feel engaged, satisfied and able to contribute their unique skills and talents while living and working as their authentic selves. We provide extensive opportunities for personal and professional development, building both employee competence and organizational capability to fuel exceptional performance through an inclusive environment both now and in the future.

Summary:

In this role, you will ensure users effectively utilize the Envi application and Envi support teams to achieve maximum benefit of our application. You will consult with users, assist with installations, manage data acquisition and cleansing, perform analysis, maintenance, and report writing. You will troubleshoot and remediate user's escalations ensuring required response and resolution times are met.

Responsibilities:

• Manage all areas of Envi module utilization in accordance with their contract.

• Act as a trusted advisor to assigned program and Envi user team.

• Summarize Envi utilization to support regular business reviews with Envi user groups.

• Develop and implement training plans as related to new enhancements.

• Sequence and resolve complex and critical issues.

• Prioritize and coordinate system upgrades, enhancements, software testing, and bug fixes.

Qualifications:

• Relevant degree preferred.

• 2 or more years of relevant work experience required.

• Knowledge of acute health care supply chain required.

• Experience in a customer facing role providing consultation and support desired.

• Strong PC and system navigation skills, specifically in a browser-based environment preferred.

• Strong Microsoft Excel skills.

• Group Purchasing Organization (GPO), Software-as-a-service (SAAS), or Envi experience highly desired.

• Willingness to travel.

Estimated Hiring Range:

This position is also incentive eligible.

Vizient has a comprehensive benefits plan! Please view our benefits here:

http://www.vizientinc.com/about-us/careers

Equal Opportunity Employer: Females/Minorities/Veterans/Individuals with Disabilities

The Company is committed to equal employment opportunity to all employees and applicants without regard to race, religion, color, gender identity, ethnicity, age, national origin, sexual orientation, disability status, veteran status or any other category protected by applicable law.