Staff Business Systems Manager, Salesforce CPQ

The IT Enterprise Applications Team partners with Collibra's business stakeholders to drive the evaluations of business processes, gathers requirements, uncovers areas for improvement and works with cross-functional teams to define, develop and implement solutions around Salesforce and other Go-To-Market Saas applications. This role will report into the Sr.Director of Enterprise Applications.

If you are someone who is passionate about building integrated, robust and scalable applications and wants to be a part of a growing team that enables, builds, and supports technology solutions in a fast-growing company, then this job is for you.

This is a hybrid position based in Raleigh, North Carolina.

• Partner with business stakeholders and provide Sales Cloud and CPQ platform expertise in designing and implementing technology solutions that supports our GTM strategy.
• Define detailed business/functional requirements, process flow diagrams, and use cases.
• Lead the technical design and implementation of complex CPQ solutions to meet business requirements.
• Drive the design, development, test and delivery of new technologies/products to ensure achievement of business objectives.
• Design and implement Salesforce-based solutions to meet or exceed business requirements, adhering to best practices and solutions design standards, with an emphasis on maximizing out-of-the-box solutions.
• Support Project Managers planning, execution and management of project deliverables and risks; work closely with analysts and perform functional, regression, unit, functional solution testing.
• Manage the intake of reported issues or enhancement requests, identifying technical root causes, and developing effective resolutions.

• 8+ years of hands-on business systems experience progressing to overall management of the Go-To-Market tech stack, and demonstrated experience in the evolution of GTM capabilities.
• Proven track record as a Go-to-Market thought leader with solid business acumen and a strong background in Lead-to-order technologies and processes.
• 5+ years of in-depth knowledge of Salesforce products and strong technical expertise with configuration/development on Sales Cloud and CPQ, such as process builders, flows, product rules, advanced approvals, etc.
• Working understanding of Apex, Visualforce, Lightning Component Framework.
• Strong understanding of Salesforce capabilities, best practices and limitations and the ability to clearly communicate those to key stakeholders, strong organizational and analytical skills with attention to detail.
• Proficient in declarative development in Salesforce CPQ and experience in leading and training teams.
• Highly collaborative style with strong influence skills, attention to detail, and incredibly strong sense of urgency.
• Ability to accept and manage changing priorities and address issues quickly and professionally.
• A bachelor's degree or equivalent related working experience is required.
• This position is not eligible for visa sponsorship.
• Preferred: Salesforce CPQ Specialist Certification.

• Able to work both independently and as a collaborative partner to define Salesforce strategy and best practices with cross-functional leaders and teams.
• Have a strong work ethic with daily commitment to high-quality results and delivery excellence.
• Able to "see the big picture" across Salesforce architecture, systems, data, and roles and how that ties to goals and priorities of the business.
• Comfortable facilitating structured meetings, presenting options, driving decisions, and promoting change.
• Outstanding communication skills (verbal and written) and ability to communicate with internal and external customers and all levels of management, including communicating technical information to nontechnical audiences.

• Within your first month, you will understand Collibra's GTM application portfolio, team priorities/initiatives and meet with business stakeholders.
• Within your third month, you will execute on key deliverables tied to the GTM roadmap.
• Within your sixth month, you will be defining strategy for key Salesforce/CPQ initiatives, managing the change request process.

Collibra recognizes and values that everyone has different needs, interests, and life goals. We built our {Be}well benefits program with flexibility in mind to support you and your loved ones through a diverse range of circumstances and life events. These flexible offerings sit on a foundation of competitive compensation, health coverage, and time off.

Professional Development

Collibrians are ambitious and inventive, and we want to develop our skills individually and as a team. You'll have access to LinkedIn Learning and other development opportunities, as well as other rewards and recognition programs to help grow your career.

Health Coverage

We strive to remain locally competitive and globally equitable. This means comprehensive offerings including medical, dental, vision, and mental health benefits for you and your family.

Paid Time Off and Flexibility

We offer global leave policies for a variety of personal and family circumstances, company-wide wellness days off throughout the year, meeting-free Wednesdays, and a flexible culture to help balance your work and your life.

Diversity, Equity, and Inclusion

We create inclusion and belonging through how we onboard, meet, connect, engage, and communicate. Learn more about diversity, equity, and inclusion at Collibra.

Learn more about Collibra's benefits.

At Collibra, we're proud to be an equal opportunity employer - which ties directly to our core value, "open, direct, and kind." We realize the key to creating a company with a world-class culture and employee experience comes from who we hire and creating a workplace that celebrates everyone. If you have a need that requires accommodation, let us know by completing our Accommodations for Applicants form.

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Beware of job scams! Our recruiters use @collibra.com emails only for all of our jobs globally and all job postings can be found at collibra.careers.com. We don't interview via text/message or on social media. We don't ask for sensitive information like bank account numbers, tax forms or credit card information during the recruitment process.

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