IT Business Systems Analyst II

The Business Systems & Analytics Department resides in the Business and Finance Division.

This department provides campus-wide leadership and support for financial/business systems and reporting/analytics. Responsibilities include system troubleshooting and support for functional business offices. System management includes user access, electronic report/data distribution and program submission. Services include analyzing complex business processes and designing technical solutions to support the business need. The department is charged with enabling new initiatives, risk mitigation and increased efficiency through automation and the use of technology. System support includes but is not limited to Ellucian Banner Software ( ERP system), Jaggaer (eProcurement and Invoice Management), TouchNet Information systems (student bill payment and credit card processing), Evisions Argos, UC4 Software (program submission). ERP Banner modules that are supported include finance, student accounts, purchasing, accounts payable, and budget.

The primary purpose of the IT Business Systems Analyst II is to serve as a Senior lead for the functional and technical implementation of Jaggaer and TouchNet systems. The analyst will Identify and implement technological solutions with the goal of improving operational performance and efficiency. Facilitates implementation of technology solutions in a cost-effective way by determining the requirements of a project or program and communicating them clearly to stakeholders, facilitators, and partners. Liaison between functional offices and technical personnel to elicit requirements, translate requirements to technical specifications and ultimately ensure the outcome is valuable to the organization. In addition, this position will coordinate and collaborate with the other departments within the Finance Department to create a seamless Banner Finance experience. This position is the data nerve of Business and Finance accounts payable and Purchasing Departments. In addition to the functionality of the position, technical and analytical skills are a must in developing, designing, and/or supporting applications for the Finance Department. The IT Business Systems Analyst II serves as the technical and operational lead in the development, modification, maintenance, and compliance of the Finance Policies and Procedures. The IT Business Systems Analyst II manages Jaggaer and TouchNet software utilized by the Finance department and FSU University. The IT Business Systems Analyst II will look for efficiencies through constant oversight of technical Business Processes as they relate to day-to-day operations, finance module operations, and other office procedures. The IT Business Systems Analyst II will provide analysis and problem resolution for Finance Department staff regarding transactional processing and Banner system issues. The Business Systems Analyst II will monitor and analyze software upgrades for Jaggaer and TouchNet and perform testing for system upgrades (i.e. Banner, etc.). The IT Business Systems Analyst II will create and maintain procedural manuals for IT and Systems processes for the Finance Department.

Bachelor's degree in a discipline related to the area of assignment; or equivalent combination of training and experience; 2-4 years of experience. All degree must be received form appropriately accredited institutions.

Master's degree
Prior university experience
Technical/operational experience with Ellucian Banner or similar ERP system
Proven record in developing/documenting business requirements and processes.

Please make sure that the work history listed on your application is identical to the work history listed on your resume. The application must be filled out completely, Do Not Use the phrase "see resume."
Please list at least three (3) professional references to include a current supervisor. References will only be contact if you are selected for the position and with your permission.

All new employees are required to have listed credentials/degrees verified prior to employment. Transcripts should be provided for all earned degrees and/or the degree which is being used to satisfy credential/qualification requirements. Transcript requests are the responsibility of the candidate.

This position is subject to the successful completion of an employment background check. An employment background check includes a criminal background check, employment verification, reference checks, license verification (if applicable), and credit history check (if applicable).

Fayetteville State University is committed to equality of educational opportunity and does not discriminate against applicants, students, or employees based on race, religion, color, national origin, sex, age, disabling condition, political affiliation, or sexual orientation. Moreover, Fayetteville State University values diversity and actively seeks to recruit talented students, faculty, and staff from diverse backgrounds.

Fayetteville State University is a VEVRAA Federal Contractor and seeks priority referrals of protected veterans for our openings.